Security Specialist Job at Data Processing Solutions (Columbia)

Job Description

The Security Specialist is a technical position within the organization. This position will be responsible for planning and implementing security-related projects with the desired goal of reducing cyber threats for clients. This includes researching the current landscape of cyber threats to implement proper training that covers current attack vectors. Other responsibilities may include Tier 3 escalation point for service requests if the resolution requires advanced remediation and troubleshooting. Customer satisfaction is the primary objective of the Security Specialist accomplished through the deployment and adherence to corporate best practices.

Job Responsibility

Provide advance level troubleshooting and escalation support for services requests
Participate in pre-sales engagements as subject-matter expert to identify and plan for security-related solutions
Initiate Security Incident Response for client and internal security compromises
Monitor security solutions and remediate issues for clients. Tools include, but are not limited to Arctic Wolf, SentinelOne, Liongard, Auvik, KnowBe4, etc.
Participate in implementation of security offerings to clients
Document internal processes and procedures related to duties and responsibilities
System documentation and consulting services to include system reviews and recommendations
Provide escalation on off business hours, or may be requested to assist with weekend coverage
Enhance security in current systems by implementing and maintaining security controls
Assist with management and implementation of phishing and security awareness training
Effectively communicate technical concepts and processes to clients of both technical and non-technical backgrounds
Assist Senior Security Specialists with industry compliance processes, as needed
Implement vulnerability scans and report to clients on the threat landscape making recommendations to improve overall security posture
Works with all service delivery areas to develop standards for all customers
Maintains technical knowledge through community engagement, educational workshops, obtaining certifications & reviewing publications.
On-site visits to establish standards and expectations
Maintain compliance with all company policies and procedures
Part of on-call Security Team rotation and availability as needed during off business hours

Requirements

Bachelor’s degree in computer science, cybersecurity, or related field
Skills to diagnose and effectively troubleshoot technical issues
Must be available 24/7/365 to respond to security incidents without prior notice, and remain engaged until full remediation is achieved
In-depth knowledge of security concepts, protocols, policies, and best practices.
REQUIRED: CompTIA Network+ certification, or equivalent (six-month grace period)
REQUIRED: CompTIA Security+ certification, or equivalent (six-month grace period)
Understanding of Microsoft 365 platform and experience with security configurations in Microsoft 365
Continued commitment to technology growth and development
Self-motivated with the ability to multi-task and adapt quickly to change
Ability to work in a team and communicate effectively
Technical awareness: ability to match resources to technical issues appropriately
Service awareness of all organization’s key IT services for which support is being provided
Understanding of support tools, techniques, and how technology is used to provide IT services
Technical writing skills are required
Ability to support the five core principals of DP Solutions: Surprise & Delight
Teamwork
Own It
People Matter
Long Term View
Ability to perform the essential job functions consistently safely and successfully with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
Must be able to lift and carry up to 50 lbs.
Must be able to talk, listen and speak clearly on telephone.

What we offer

Competitive salary based on experience and qualifications.
Excellent benefits.
Fun working environment and culture.
Opportunity for advancement.

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Security Specialist

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