This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are hiring a Security Solutions Engineer to serve as the customer-facing security and compliance pre-sales subject matter expert for priority customer accounts—especially in regulated industries. You will lead security deep dives, diligence workflows, and questionnaires, and help customers understand OpenAI’s security posture, controls, and architectural patterns. This role is designed to increase deal velocity and customer confidence while reducing the operational load on internal security teams by owning the customer-facing workstream and escalating selectively.
Job Responsibility:
Lead customer security engagements end-to-end: discovery, security deep dives, live calls, follow-ups, and action tracking—especially for regulated customers
Own security questionnaires/RFIs for priority customers: coordinate inputs, ensure accuracy, drive turnaround time, and manage escalations
Translate security posture into customer-relevant narratives: data flows, tenant boundaries, identity and access controls, encryption, logging/monitoring, incident response, privacy controls, and risk mitigations
Guide customers to standardized resources (e.g., trust collateral) and explain what is standard vs. what requires escalation or exceptions
Partner closely with GRC and Security teams to escalate non-standard requirements, clarify control intent, and ensure customer-facing responses remain aligned with approved posture
Create scalable enablement: playbooks, FAQs, response libraries, and training that reduce repeated work for Solutions Engineers and Sales
Represent the voice of regulated customers internally by identifying themes and recurring blockers
propose improvements to packaging, documentation, and product readiness
Requirements:
5+ years in a customer-facing security role such as security pre-sales/solutions engineering, security consulting, security architecture, or GRC-adjacent customer advisory in B2B SaaS or cloud environments
Can credibly engage and influence CISOs, security architects, privacy teams, and procurement/risk stakeholders
Have working knowledge of common frameworks and requirements (e.g., SOC 2, ISO 27001, GDPR
DORA
bonus for regulated regimes like FedRAMP/HIPAA/PCI/DORA)
Understand modern cloud/security fundamentals: IAM, network/security architecture, encryption/key management concepts, logging/monitoring, vulnerability management, incident response, and secure SDLC
Are strong in structured writing and can produce crisp, consistent answers under time pressure
Can operate in ambiguity, own problems end-to-end, and create repeatable processes that scale beyond yourself
Nice to have:
Knowledge of regulated regimes like FedRAMP/HIPAA/PCI/DORA depending on segment