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The Security Services Engineer L2 role focuses on managing and troubleshooting the bank's network security systems. The L2 Network Security Engineer is responsible for the operational management, maintenance, and troubleshooting of the bank's core network security systems. This role is focused on handling security incidents, implementing change requests, and ensuring the robust protection of the bank's sensitive data and network infrastructure using NGFW, IPS, Web Proxy, Malware Sandboxing, and Anti-DDoS technologies.
Job Responsibility:
Monitor and analyze firewall and IPS logs to detect and respond to security threats and anomalies
Analyze reports from malware sandboxing systems to identify zero-day threats and advanced persistent threats (APTs)
Monitor Anti-DDoS mitigation systems to protect the bank's services from volumetric & application-layer attacks
Integrate sandboxing alerts with incident response workflows and threat intelligence platforms
Provide expert-level troubleshooting for complex firewall- and IPS-related issues
Manage and implement firmware upgrades and security patches for NGFW devices
Administer and manage web proxy infrastructure and content filtering policies
Troubleshoot web connectivity and protocol issues (e.g., HTTP, HTTPS, SSL) and analyze related logs
Participate in testing and validating the effectiveness of Anti-DDoS protections
Act as a key player in incident response, participating in P1/P2 bridge calls and driving network-related incidents to resolution
In-depth technical troubleshooting and issue resolution
Implementation, Management and Monitoring all cyber security Solutions/ Devices/ Components
Deployment and Installation of all in scope solutions and their monitoring Implementation of service improvements
Collaboration with L3 for complex issues
Regular configuration tasks and change management
Shall analyze incidents & identify root causes and act for containment and remediation
Shall co-ordinate with the different departments/stakeholders for incident analysis and remedial action
Provides engineering analysis and architectural design of technical solutions
Closely monitoring of overall health of all solutions and submitting reports to the Bank with related parameters on a daily basis
Requirements:
4-6 years’ relevant experience
Bachelor's degree in Computer Science or Information Technology (BE/B-Tech/BCA) or master’s degree in CS/IT preferred