CrawlJobs Logo

Security Service Support Specialist

Morocco, Sala El Jadida · Job Posted December 23, 2025
Apply Position
Job Link Share

Job Description

At AXA Global Business Services, we believe in the power of partnerships, leveraging our expertise in business services and technology to support AXA entities in their core insurance operations, support functions, and digitization processes. We are committed to developing fresh and innovative approaches that surpass expectations and address unique challenges. Our passionate team is dedicated to driving innovation and pushing boundaries further, leveraging unparalleled technical expertise to deliver top-notch solutions that add outstanding value to AXA entities. With a strong focus on sustainability, corporate social responsibility, and DEI, we take pride in crafting solutions that not only drive business success but also contribute to a more sustainable and inclusive future. To support our business strategy and digital transformation, AXA is setting up a new information security practice to ensure a coordinated response to the increasing threat of cybersecurity, enabling consistent decision-making across the organization. Our vision of information security is to protect our stakeholders by securing our information resources, managing our cyber risks and enabling effective and efficient business strategies that are fully sponsored by executives and supported by all AXA employees.

Job Responsibility

  • Implement data management standards for easily accessible data. Support and advise teams using Microsoft PowerBi Tool
  • Expert in building SQL Server Analysis services dataware, have the skills to build an application with the mdx query language
  • Good presentation layer skills to create clear, simple and complete reports
  • Produce and present reports and documentation Mandatory

Requirements

  • Minimum Bac+4
  • an BI Security Certification is highly Desired
  • Intercultural receptivity, flexibility
  • Organized with proven ability to organize workload, meet deadlines and use time effectively
  • Good interpersonal and communication skills work effectively in a team
  • Ability to operate in a matrix structure
  • Good sense of analysis
  • Fluent English. (very important)
  • Analytical reasoning => Required
  • Strong SQL

What we offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Security Service Support Specialist

8 matching positions

Tech Support Service Specialist

This position offers you the opportunity to join a fast-growing technology organ...
Location
Location
Colombia , Bogotá
Salary
Salary:
Not provided
parserdigital.com Logo
Parser Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • +5 years of IT system administration experience
  • +5 years of Support and Infrastructure experience
  • Experience with or knowledge of programming languages and operating systems (MacOS, Linux and other Windows-based systems), enterprise backup and recovery procedures, and system performance monitoring
  • Expertise in implementing, configuring, and testing solutions
  • Knowledge in cloud computing
  • GSuite Administration
  • Azure Administration
  • Slack Administration
  • Linux/macOS/Windows 10 advanced administration knowledge
  • Networking intermediate knowledge
Job Responsibility
Job Responsibility
  • Hybrid, (2 days on-site) at Parser´s Office
  • Running regular checks on network, platform and data security
  • Identifying and acting on opportunities to improve and update software and systems
  • Identifying opportunities for team training and skills advancement
  • Developing and implementing IT policies and best practice guides for the organisation
  • Designing training programs and workshops for the internal staff
  • Conducting regular system audits
  • Running and sharing regular operation system reports with senior staff
  • Participating in major IT projects including system updates, upgrades, migrations, outages and implementations
What we offer
What we offer
  • The chance to work in innovative projects with leading brands, that use the latest technologies that fuel transformation
  • The opportunity to be part of an amazing, multicultural community of tech experts
  • A competitive compensation package and medical insurance
  • The opportunity to grow and develop your career with the company
  • A flexible working environment
  • Fulltime
Read More
Arrow Right

Managed Service Technical Specialist Security - L3

As a Security Managed Services Engineer (L3) at NTT DATA, you will play a crucia...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience handling complex security infrastructure within a managed services environment
  • Strong background in IT engineering, preferably within medium to large ICT organizations
  • Deep working knowledge of ITIL processes
  • Proficiency in planning activities and projects well in advance
  • Strong client-focused approach, ensuring a positive client experience
  • Excellent communication skills, with the ability to work across different cultures and social groups
  • Effective listening skills and an ability to adapt to changing circumstances
  • Ability to remain calm and positive under pressure, and willingness to work longer hours when necessary
  • Bachelor's degree or equivalent qualification in IT/Computing or equivalent work experience
Job Responsibility
Job Responsibility
  • Proactively identifying and resolving technical incidents
  • Performing necessary checks and applying monitoring tools
  • Ensuring all assigned infrastructure at client sites is correctly configured, installed, tested, and operational
  • Diving deep into third-line support calls, uncovering root causes of incidents and problems
  • Engaging with clients daily, providing continuous feedback and updating them about their systems' statuses
  • Maintaining zero missed service level agreement conditions
  • Identifying root cause of critical incidents and implementing solutions
  • Handling tickets of high complexity, delivering advanced solutions, and contributing to operational improvements
  • Creating knowledge articles for frequent tasks/issues and training junior team members
  • Providing inputs to automation teams to reduce manual efforts
  • Fulltime
Read More
Arrow Right

Technical Support Specialist II, IT Service Desk

Looking for a Technical Support Specialist II for a 6-month contract to manage a...
Location
Location
Canada , Toronto, Ontario
Salary
Salary:
50000.00 CAD / Year
edtechjobs.io Logo
EdTech Jobs
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Post-secondary diploma in Computer Science, Information Technology, or related field
  • or equivalent work experience
  • 3+ years of technical support experience
  • Advanced troubleshooting and problem-solving skills
  • Strong knowledge of IT infrastructure and security protocols
  • Experience with system and network administration
  • Proven track record of handling complex technical issues
  • Excellent project management and documentation abilities
  • Strong communication and leadership skills
  • Relevant technical certifications preferred
Job Responsibility
Job Responsibility
  • Resolve complex software, hardware, and network issues
  • Handle escalations from Tier 1 support
  • Provide expert-level troubleshooting and problem resolution
  • Manage critical user support requests
  • Support advanced system configurations and deployments
  • Assist in maintaining core IT infrastructure
  • Support network systems and security protocols
  • Manage system updates and patches
  • Monitor infrastructure performance and stability
  • Implement technical improvements and optimizations
What we offer
What we offer
  • Free parking on-site
  • Free, convenient shuttle bus service from Don Mills Subway Station to and from the office
  • Access to on-site fitness center and fitness classes
  • Access to Linkedin Learning for continuous skill growth
  • Mentorship and professional development opportunities
  • A comprehensive Employee Assistance Program (EAP) providing confidential support spanning from mental health services to financial counselling
  • Fulltime
Read More
Arrow Right

Cross Technology Service Delivery Field Support Engineer (L2) - Security Engineer

The Cross Technology Service Delivery Security Support Engineer (L2) role at NTT...
Location
Location
Philippines , Makati
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 4 to 6 years of total experience
  • Minimum 2 to 3 years as a Network Security support resource
  • Degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)
  • Required certification: Check Point Certified Security Administrator (CCSA) or Check Point Certified Expert (CCSE) or Check Point Certified Cloud Specialist (CCCS) or Check Point Certified VSX Specialist or Check Point Certified Maestro Expert or Cisco Certified Network Associate - Enterprise or Cisco Certified Network Associate - Security or Cisco Certified Network Professional – Enterprise or Cisco Certified Network Professional – Security
  • Experience with troubleshooting and providing support in security/network/data center/systems/monitoring Services within a medium to large ICT organization
  • Working knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Center, Telephony, Exchange, Cloud, Backup, etc.)
  • Handled security products like Firewalls, Cloud Security and SASE (i.e Check Point NGFW, Check Point CloudGuard, Check Point Harmony, etc.)
Job Responsibility
Job Responsibility
  • Provide a managed service to clients to ensure their IT infrastructure and systems remain operational
  • Proactively monitor, identify, investigate, and resolve technical incidents and problems to restore service
  • Proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA)
  • Contribute to / support on project work as and when required
  • Monitor client infrastructure and solutions
  • Identify problems and errors prior to or when they occur
  • Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction
  • Investigate first line incidents assigned and identify the root cause of incidents and problems
  • Fulfill approved requests following agreed procedures
  • Provide telephone or chat support to clients when required
What we offer
What we offer
  • Workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive
  • Part of a global company that is a $30+ billion business and technology services leader
  • Committed to accelerating client success and positively impacting society through responsible innovation
  • Global Top Employer with experts in more than 50 countries
  • Equal Opportunity Employer with a global culture that embraces diversity
  • Fulltime
Read More
Arrow Right

Physical Security Programming Specialist (Tech Specialist 2)

M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyb...
Location
Location
United States , Clarksville
Salary
Salary:
Not provided
mcdean.com Logo
M.C. Dean, Inc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED with 8+ years of experience with installation, troubleshooting and/or testing of electronic security systems or Associates with 6+ years of experience
  • Reliable attendance at customer site during work hours required by customer
  • Ability to work a flexible schedule that includes occasional nights and weekends
Job Responsibility
Job Responsibility
  • Analyze system performance and recommend improvements
  • Provide support to the system administration and engineering team
  • Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems
  • Communicate with customers, manufacturers, vendors and system administrators
  • Train system users and other system support personnel
  • Analyze and modify preventive maintenance checklists for system changes
  • Troubleshoot system performance issues and implement corrective actions
  • Organize and prepare detailed documentation of system performance, including service request records and analysis
  • Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates
  • Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems
What we offer
What we offer
  • A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better
  • An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years
  • Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement
  • Open and transparent communication with senior leadership as well as local office management
  • Fulltime
Read More
Arrow Right

It Support Specialist

The job incumbent is responsible for first/second level IT technical support and...
Location
Location
Belgium , Antwerp
Salary
Salary:
Not provided
bureauveritas.cz Logo
Bureau Veritas Certification CZ, s.r.o.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Technical and / or business qualification
  • Minimum of 3 years IT technical experience, Win 10, Win 11. Active Directory, Azure, Intune, Autopilot. Basic networking skills
  • Fluent English language skills
  • Able to work independently but meanwhile capable of sharing knowledge and practices with the larger IT team
  • Ability to travel to all office sites within Belgium. Possible travel within Europe.
Job Responsibility
Job Responsibility
  • Provide First & Second level support for all IT related topics / issues
  • Escalation of priorities for business-critical reasons
  • Scheduling of unusual tasks in relation with the district business cycle
  • Provide local technical support
  • Identify, analyse and fix PC or System issues
  • IT procurement orders in line with the budget/forecast
  • Ensure availability, accuracy and security of local systems
  • Accurate documentation of local systems according to guidelines
  • Ensure compliance with policies and procedures
  • Provide IT Support when and where needed across the country/district/zone
  • Fulltime
Read More
Arrow Right

Tech Support Specialist

We are looking for a Tech Support Specialist to provide hands-on technical assis...
Location
Location
United States , Salt Lake City
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience supporting end users in a help desk or desktop support environment
  • Working knowledge of Active Directory for basic user and access support tasks
  • Proficiency with Microsoft Windows, including Windows 10, in a business setting
  • Ability to perform foundational troubleshooting across hardware, software, and connectivity issues
  • Experience managing and updating service desk tickets with clear documentation
  • Strong communication skills with the ability to explain technical concepts in simple terms
  • Ability to prioritize multiple support requests and respond effectively in a fast-paced environment
Job Responsibility
Job Responsibility
  • Diagnose and resolve technical problems involving desktops, business applications, printers, network connectivity, and mobile devices
  • Set up, configure, and maintain computer hardware, operating systems, and standard software used across the organization
  • Record support activity accurately in the service desk platform, ensuring tickets are updated with progress, outcomes, and next steps
  • Route advanced or unresolved incidents to appropriate higher-level IT teams while providing clear issue details and prior troubleshooting steps
  • Guide employees through basic technology processes and answer common support questions to improve user confidence and productivity
  • Create, revise, and organize knowledge base materials and FAQ content to support consistent issue resolution
  • Contribute to device rollouts, software updates, system improvements, and scheduled maintenance activities as needed
  • Observe system behavior and recurring support patterns, then communicate trends or repeat incidents to the broader IT team
  • Follow established IT policies, security expectations, and operational procedures in all support interactions and technical tasks
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

IT Customer Service Specialist

Labcorp is seeking an IT Customer Service Specialist for a dynamic team.
Location
Location
United States
Salary
Salary:
20.00 USD / Hour
themuse.com Logo
The Muse
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • HS Diploma
  • 1 or more years' experience in IT Customer Service
  • 1 or more years' customer support experience
  • 1 or more years' experience with strong phone contact handling skills and active listening abilities
Job Responsibility
Job Responsibility
  • Provides first-level technical support to the company for user inquiries and system security
  • Assists users with log-on problems, reinstating revoked security, and changes in access privileges
  • Troubleshoots system errors and lockups, and answers how-to system security questions
  • Routes second-level system questions to the appropriate individual/department
  • Processes all mainframe security requests and purchase approval security requests
  • Specific position responsibilities are to assist divisional LabCorp clients and employees with IT support issues accomplished by staffing the Southeast IT ACD telephone queue, which can include 50 - 90 incoming calls per day
  • Support includes resetting passwords, troubleshooting application and system issues and arranging for on site support
  • Staffing of the position is imperative to maintaining and improving IT service levels and call center metrics
What we offer
What we offer
  • Medical
  • Dental
  • Vision
  • Life
  • STD/LTD
  • 401(k)
  • Paid Time Off (PTO) or Flexible Time Off (FTO)
  • Tuition Reimbursement
  • Employee Stock Purchase Plan
  • Health Insurance
  • Fulltime
Read More
Arrow Right