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Security Safety Officer

United States, Green Bay 21.45 - 32.20 USD / Hour · Job Posted January 29, 2026
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Job Description

PT casual position, must work minimum of 3, eight hour shifts per month; 40 Hr. Academy; 120 hrs. in-house training

Job Responsibility

  • Provides security services with professionalism, fairness, and compassion in even challenging circumstances and in accordance with policies, procedures, and training
  • Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor
  • Is alert, observant, and ethical
  • Complies with and enforces all safety and security rules and regulations
  • Maintains Department uniform and equipment in good repair
  • Performs routine responsibilities during interior and exterior patrols to ensure safety and security, including but not limited to: inspections to identify vulnerabilities, hazards, and fire conditions, audits of Interim Life Safety Measures, patient valuables management, and thorough contraband searches
  • Assists team members, patients and visitors by providing information, directions, and physical help
  • Ensures traffic control, monitors conduct of visitors on premises, and confronts unauthorized persons for questioning
  • Prevents, responds to, and investigates workplace violence
  • Responds to service calls, such as combative or threatening patients or visitors and team member incidents
  • Serves as a primary resource for de-escalation
  • Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats
  • Responds immediately to emergency and crisis situations
  • physically intervenes in accordance with training to situations that have a potential for injury
  • Investigates incidents that occur on Advocate Aurora property and completes timely and accurate reports
  • Addresses and escalates complaints to the appropriate leader and provides supporting documentation
  • Performs liaison rounding duties to cultivate close partnerships with all department and units
  • Delivers security awareness education to team members to leverage their assistance in the overall security of the site
  • Liaisons with state and local law enforcement and first responder agencies
  • Coordinates, briefs, and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices
  • May serve as a precept for newly hired officers, providing feedback and assisting in maintaining competencies for all officers
  • Maintains current Department training standards in radio communications, verbal de-escalation, stabilization, CPR, application of clinical restraints, conducted energy weapon (Taser), to include training on any/all department-issued equipment and/or requirements identified in the Annual Training Plan

Requirements

  • Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ)
  • A valid driver’s license issued by the Division of Motor Vehicles
  • Certified in Conducted Energy Weapon (Taser) use within 90 days of hire
  • High School Graduate
  • Typically requires 1 year of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, staff and/or property
  • Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security & Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role
  • Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealings with employees, visitors, and patients, even if they are verbally aggressive persons
  • Demonstrated experience in quickly assessing dangerous situations and taking appropriate action
  • Demonstrated ability in verbal and written communications
  • Ability to use a computer to document work such (Microsoft Word, Excel, navigating a web page, and database entry)
  • Ability to work a flexible scheduling including off-shifts, weekends and holiday, as necessary
  • Must sit, stand, walk, and drive throughout the workday and must lift up to 35 lbs. occasionally
  • Must be able to push/pull with 35 lbs of force
  • Operates all equipment necessary to perform the job
  • Ability to defend self and/or others in case of physical confrontations

What we offer

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

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