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Part Time Day shifts - mix of 8 hour and 12 hour shifts. Rotating holidays and weekends. Provides security services with professionalism, fairness, and compassion. Maintains a safe and secure environment for patients, visitors, and team members.
Job Responsibility:
Provides security services with a customer-service approach
Inspires confidence in patients, visitors, and team members
Complies with and enforces all safety and security rules and regulations
Performs routine responsibilities during interior and exterior patrols to ensure safety and security
Assists team members, patients, and visitors by providing information, directions, and physical help
Ensures traffic control, monitors conduct of visitors on premises and confronts unauthorized persons for questioning
Prevents, responds to, and investigates workplace violence
Responds to service calls
Serves as a primary resource for de-escalation, utilizing use of force when necessary
Performs key responsibilities to plan, prevent, practice, and respond to emergencies
Responds immediately to emergency and crisis situations
Investigates incidents that occur on Advocate Health property and completes timely and accurate reports
Performs liaison rounding duties to cultivate close partnerships with all departments and units
Delivers security awareness education to team members
Liaisons with federal, state, and local law enforcement and first responder agencies
Coordinates, briefs, and monitors every law enforcement prisoner patient guard
Maintains current Department training standards
Assists with exterior traffic and crowd control, including parking enforcement, valet parking assist, and vehicular assistance
Requirements:
Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment
Stop the Bleed Certification must be obtained within 1 year of hire date
A valid driver’s license issued by the Division of Motor Vehicle
Firearm Owners Identification (FOID) Card issued by the Illinois State Police or Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ)
Certified in Conducted Energy Weapon (e.g. TASER) use within 90 days of hire and periodically thereafter
High school graduate or GED
Typically requires 1 years of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, teammates and/or property
Must successfully pass background investigation, drug screen, pre-placement physical post-offer, pre-employment and periodically thereafter
Illinois team members must have completed State of Illinois 20-hour Basic Security Officer course
Ability to use a computer to document work (e.g. Microsoft Word, Excel, navigating a web page, and database entry)
Ability to defend self-and/or others in case of physical confrontations when de-escalation efforts fail and there is cause to physically restrain a person against their will who is non-compliant and committing a criminal act or lacks capacity and is attempting to elope
Ability to communicate effectively with people
ability to hear radio and telephone communications at both high and low decibels
Ability to communicate via radio and telephone with clear diction without impediments
Must sit, stand, walk, and drive throughout the workday and must lift up to 35 lbs. occasionally
Must be able to push/pull with 35 lbs. of force
Have 20/20 vision in both eyes or correctable to 20/20 with corrective lenses in both eyes
Must be physically fit and able to walk all areas of the facilities and grounds, to restrain those who need restraint and be able to assist clinical teammates with lifting patients of all sizes
Nice to have:
Behavioral Threat Assessment knowledge
Use of Force Review
Crime through environmental design awareness
Ability to present material and facilitate meetings
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs