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Provides security services with professionalism, fairness, and compassion in even challenging circumstances and in accordance with policies, procedures, and training. Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor.
Job Responsibility:
Provides security services with professionalism, fairness, and compassion
Provides front line shift leadership for Public Safety Officer 1 & 2
Provides a secure and safe work environment by monitoring officer compliance
Makes decisions regarding the dispositions of apprehension/arrest cases
Rounds on internal customers and attends their meetings to monitor customer satisfaction
Coordinates emergency response planning and practice with other Departments and Units
Performs initial performance coaching and acts as a resource to correct or improve individual performance
Serves as the primary internal trainer for the Department
Maintains current Department training standards
Requirements:
A valid driver’s license issued by the Division of Motor Vehicle
Concealed Carry Weapon (CCW) license issued by the Department of Justice
High School Graduate
Typically requires 5 years of experience in a security or public safety role
Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security & Safety (IAHSS) must be obtained within two years of appointment
Illinois team members must have completed State of Illinois 20-hour Basic Security Officer course
Demonstrated ability to exercise mature judgment and sound reasoning
Basic computer skills (Microsoft Word, Excel, navigating a web page, and database entry)
Ability to work a flexible schedule including off-shifts, weekends and holiday
Must sit, stand, walk, and drive throughout the workday
Must be able to lift up to 35 lbs occasionally
Must be able to push/pull with 35 lbs of force
Ability to defend self and/or others in case of physical confrontations
What we offer:
Paid Time Off programs
Health and welfare benefits (medical, dental, vision, life, Short- and Long-Term Disability)
Flexible Spending Accounts
Family benefits (adoption assistance, paid parental leave)
Defined contribution retirement plans with employer match