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Allied Universal® Logo Allied Universal® · -

Security Risk Investigations GSOC Operator

United States, Boston 24.00 USD / Hour · Job Posted March 22, 2026
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Job Description

Allied Universal Security Services is seeking to fill the position of a Security Risk Investigations GSOC Operator in Boston, MA. Part Time Hours Friday and Saturday. As a Risk Investigations GSOC Operator, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.

Job Responsibility

  • Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
  • Respond to incidents and critical situations in a calm, problem solving manner
  • Actively monitor and effectively respond to all incoming requests for assistance, and monitor and assess potential risks, dangers, and incidents that may disrupt employee’s well-being, safety, and business continuity
  • Communicate risk notifications and alerts with clarity and professionalism to the appropriate parties as required per the standard operating procedures
  • Actively monitor all tools and resources provided to identify and assess possible incidents
  • maintain proficiency with tracking and communications platforms
  • Proficiently research possible incidents, either discovered from resources provided, or provided by 3rd party partners
  • Constantly communicate to support travelers, employees, and offices during emergency situations
  • Gather and record contact information
  • Successfully meet all KPI and metrics expectations
  • Follow Standard Operating Procedures for the Crisis Management & Travel Security GSOC
  • Maintain the highest level of professionalism in all activities
  • Conduct regular and random patrols around the business and perimeter

Requirements

  • Be at least 18 years of age for unarmed roles
  • 21+ years of age for armed roles
  • Possess a high school diploma or equivalent, or 5 years of verifiable experience
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
  • Must possess a minimum of six (6) months of experience in a modern 911 Call Center, Central Station Alarm Monitoring and Dispatch operation, Technical Security Control Room, or similar environment
  • Must possess work experience with each of the following: A GSOC and corporate security environment
  • Handling crisis incidents in multinational company environment
  • External intelligence providers/networks or comparable organizations
  • Existing network in the industry
  • Demonstrated analytical and critical thinking skills
  • Ability to prioritize workload based on urgency
  • Demonstrated high level of competency with advanced computer systems (e.g., hardware, software, and networks)
  • Ability to communicate effectively with IT and Security Systems professionals
  • Demonstrated ability to operate radio, telephone equipment and/or console monitors
  • Ability to adapt to a dynamic environment and working under extreme pressure
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • A valid driver’s license will be required for driving positions only
  • Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
  • Must be highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
  • Must be able to work overtime as needed

Nice to have

  • Candidate must have 2 or more years of Law Enforcement / Military experience
  • Ideal candidate would have 2 years of Security experience

What we offer

  • Health insurance and 401k plans for full-time positions
  • Schedules that fit with your personal life goals
  • Ongoing paid training programs and career growth opportunities
  • Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more
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