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Security Response and Emergency Representative

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
United States , Chandler

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Wells Fargo is seeking a Security Response and Emergency Representative

Job Responsibility:

  • Work closely with Security Response Center analysts to ensure escalation guidelines are followed according to written procedures
  • Review, prioritize, and distribute work to meet deadlines and goals
  • Perform moderately complex and time-sensitive security, operational, and customer support tasks
  • Respond and resolve alarm system maintenance needs and security situations that arise in workplace
  • Receive direction from supervisor and escalate non-routine questions to more experienced staff through on-site collaboration
  • Interact with immediate team on basic information, plus internal and external customers, Security Response Center analysts, and vendors
  • Monitor and process time-sensitive life or safety, robbery, burglary, and other alarms that are routed to the Security Response Center in accordance with Wells Fargo security procedures

Requirements:

1+ year of private security, banking or corporate security support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice to have:

  • Call center experience demonstrated through work or military experience
  • Experience in crisis management communications
  • Ability to provide strong customer service while actively listening and responding in an appropriate manner
  • Basic knowledge and understanding of emergency procedures and handling emergency situations

Additional Information:

Job Posted:
May 05, 2026

Expiration:
May 09, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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