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Snowbit is a cybersecurity technology innovator with a vision to empower organizations across the globe to quickly, efficiently, and cost-effectively ready themselves to address omnipresent cyber risk. Built off years of Israeli cybersecurity experience, Snowbit is looking to offer the broadest managed detection and response offering available today. Snowbit is part of the Coralogix group, with Coralogix rebuilding the path to observability by offloading the burden of indexing and providing deep insights, at an infinite scale, for less than half the cost. We are looking for experienced and highly motivated Cloud Security Team Leader to join our journey and be a part of the India Security Resource Centre (SRC) Team. The India SRC will comprise a team of Security Analysts who operate in a 24x7x365 environment and work with customers across the globe to enhance their security footprint and detect, prevent and mitigate incidents. Joining this team provides a unique opportunity to lead a global security resource center and benefit from the best of Israeli cybersecurity talent and influence the direction of a world-class offering in the cybersecurity domain as well as working closely with Coralogix leadership.
Job Responsibility:
Effectively manage multiple high-priority tasks, including critical incidents and escalations
Lead and mentor a team of skilled security analysts, fostering professional growth and collaboration
Oversee daily operations, including customer onboarding, sync calls, hiring, training, escalations, performance reviews, and one-on-one meetings
Develop a deep understanding of the Snowbit security offering, as well as customer cloud environments and security deployments
Supervise the triage and analysis of security assessments, ensuring timely investigation and resolution of security incidents
Engage with customers on alerts, remediation strategies, and incident response using playbook-driven solutions
Escalate complex cases to the Security Research Group when necessary
Serve as the primary escalation point for customer incidents, ensuring swift resolution of tickets and maintaining a high standard of service
Collaborate closely with cross-functional teams, including Customer Success Management (CSM), Security Research, Incident Response, and Product, to enhance security operations and refine the Snowbit offering
Share insights, best practices, and knowledge within the team, ensuring internal documentation and databases are consistently updated
Cultivate a positive and dynamic team environment by leading by example, encouraging professional development, and promoting a culture of continuous improvement
Requirements:
Bachelor’s degree in Computer Science/Engineering, Electrical Engineering or related domain certifications
5+ years experience in customer-facing operations roles with SOC/MDR teams handling multiple customers preferably in the cyber security/network security domains
1+ years of experience in leading a large team of security analysts
Experience in or knowledge of cybersecurity assessments and incident management
Experience with security solutions such as SOC, MDR, SIEM, SOAR, WAF, IPS, DAM, etc.
Understanding the cyber-security landscape including common threats and attack scenarios
Experience with monitoring, ticketing, and CRM tools
Strong team player with high availability for a 24x7x365 operation
Strong communication skills including high proficiency in English
Ability to deal with multiple customer profiles and personalities
Nice to have:
Experience with cloud services (AWS or Azure or GCP)
Knowledge of Cloud security principles
Security certifications such as CISSP,CEH,CSA
What we offer:
competitive base pay
participation in the employee equity plan (stock options)
health coverage
life insurance
generous time away from work
Courses for the enrichment and advancement of employees