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Security Representative

Fidelity Investments

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Location:
United States , Boston

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Category:
-

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Contract Type:
Not provided

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Salary:

48000.00 - 91000.00 USD / Year
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Job Description:

Become a Security Representative at Fidelity Investments and join a team that values safety, collaboration, and top-notch performance! This outstanding opportunity enables you to work in a dynamic setting where your skills and devotion will help uphold a secure and inviting environment for all. As a Security Representative, you will have a pivotal role in delivering top-tier customer service and security operations that showcase our dedication to outstanding performance. You will be required to work 12-hour rotating shifts including days, nights, weekends and holidays to meet business needs.

Job Responsibility:

  • Performing first-responder rescue activities in medical or facility emergency situations, acting as the primary decision maker or incident commander as needed
  • Applying life safety equipment like fire extinguishers, first aid supplies, and radios
  • Demonstrating a composed and thoughtful attitude in high-pressure situations, while also being capable of prolonged periods of walking or standing in one place
  • Greeting visitors and associates, ensuring a professional appearance and demeanor while following security protocols
  • Facilitating access control, life safety solutions, and proactive incident management and mitigation
  • Delivering customer-centric experiences when interacting with visitors, vendors, associates, and customers, ensuring compliance with company standards and policies
  • Taking the initiative to conduct inspections, assessments, and reviews to guarantee the functionality of security and life safety equipment
  • Providing direct and ongoing support to associates and guests requiring accommodations or experiencing external threats impacting workspace safety
  • Monitoring threat intelligence and understanding how internal and external risk environments impact site security procedures
  • Conducting focused patrols on foot or by vehicle within assigned areas of responsibility
  • Conducting regular inspections, audits, and reviews to verify the functionality of security equipment and the safety of workspaces
  • Applying electronic and mechanical devices to monitor, record, and report abnormal conditions
  • Producing accurate reports and records of activity and incidents

Requirements:

  • A Bachelor's degree or equivalent experience is strongly preferred, though equivalent life/work experience (such as military service) will be considered
  • 1-3 years of prior experience in security, customer service, or hospitality
  • Familiarity with current security technology and systems, with basic computer proficiency
  • Understanding of physical security principles
  • Ability to build and maintain relationships in a business setting
  • Diligent, capable of adhering to standard operating procedures
  • Demonstrated ability to exercise good judgment under ambiguous circumstances
  • Ability to function autonomously and collaboratively within a team setting
  • Proficiency in common computer software and the capability to acquire knowledge of specialized programs/applications
What we offer:
  • Comprehensive health care coverage and emotional well-being support
  • Market-leading retirement
  • Generous paid time off and parental leave
  • Charitable giving employee match program
  • Educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career

Additional Information:

Job Posted:
April 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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