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Allied Universal® is hiring a Enterprise Account Portfolio Manager for a large healthcare client in TN. The Enterprise Account Portfolio Manager (EAPM) builds strong relationships with a clients’ corporate security executives and leadership across multiple states, while collaborating with branch offices and corporate support functions on key client initiatives.
Job Responsibility:
Develop and nurture relationships with enterprise clients and Allied Universal’s branch teams, ensuring service level delivery and customer satisfaction through in person and virtual meetings
Ability to travel domestic and international, ranging from 35% to 75% of the time based on client and company needs
Prepare PowerPoint presentations and facilitate client quarterly and annual business reviews
Analyze, report and drive operational metrics and KPIs using Allied Universal’s Business Intelligence Platform, maximizing efficiency and productivity
Identify and mitigate security risks: develop and implement security protocols, ongoing training, response plans and solutions to maintain contract compliance
Manage the P&L and drive financial performance through budget allocation, revenue growth, profitability, cash collections and expense management
develop strategies to achieve all financial targets
Collaborate with the sales, marketing, and field leadership to lead a contract renewal or rebid process
Requirements:
Must possess one or more of the following: Bachelor’s degree in Criminal Justice, Business or a related field with a least three (3) years of management experience in a high -workforce environment or service industry
Associate’s degree in Criminal Justice, Business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry
High school diploma or equivalent with a minimum of seven (7) years of management experience in a high-volume workforce environment or service industry
Minimum of two (2) years of account management experience driving customer solutions
Minimum of two (2) years of experience driving operational and financial metrics while demonstrating strong financial acumen
Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results
Ability to collaborate across multiple branches and support departments to creatively support client's satisfaction
Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business
Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events
Ability to travel 35% to 75% of the time based on client and company’s needs
Nice to have:
Military veteran, law enforcement, or contract or proprietary security services experience
What we offer:
Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law