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Security & Parking Manager

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Legends Global

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Location:
United States , Ontario

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Category:
Public Sector

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Contract Type:
Employment contract

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Salary:

75000.00 - 80000.00 USD / Year
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Job Description:

The Security and Parking Manager oversees daily and event operations of the security and parking departments for ONT-Field and Ontario Venues. The role ensures a safe, secure, and organized environment for guests, clients, talent, partners, staff, and assets while managing parking logistics, staffing, revenue reporting, and policy compliance. This position requires a strong leader who can enforce policies, enhance customer service, manage personnel, and work a flexible schedule that includes nights, weekends, holidays, and extended event hours.

Job Responsibility:

  • Oversees daily and event operations of the security and parking departments for ONT-Field and Ontario Venues.
  • Ensures a safe, secure, and organized environment for guests, clients, talent, partners, staff, and assets.
  • Manages parking logistics, staffing, revenue reporting, and policy compliance.
  • Directly supervises Legends Global security staff and ensures the highest level of safety and guest service.
  • Plans staffing requirements based on event needs, crowds, talent, risk assessments, and building operations.
  • Supports and enforces security policies, emergency procedures, staffing guidelines, and standard operating practices.
  • Acts as liaison with law enforcement, fire department, first responders, and regulatory agencies.
  • Handles high-priority, sensitive, or emergency incidents personally or through designated leadership.
  • Oversees employee performance, corrective action, hiring, training, coaching, evaluations, and professional development.
  • Manages incident documentation, reporting, Lost & Found procedures, and guest complaint resolution.
  • Assists in development and monitoring of security budget and financial controls.
  • Oversees event and daily parking operations for guests, talent, VIP, staff, contractors, and special visitors.
  • Plans staffing needs based on event schedules and operational demands.
  • Produces and updates parking maps, credentials, passes, signage, and daily instructions for staff.
  • Coordinates reserved parking, billing, permits, and special access requirements.
  • Ensures point-of-sale compliance, daily sales reporting, and month-end financial reconciliation with accounting.
  • Manages parking inventory, barricades, equipment, paid parking tools, and Smart Maintenance Program updates.
  • Ensures all parking areas, docks, storage spaces, and exterior grounds are clean, secure, and properly maintained.
  • Delegate event coordination responsibilities and communicate event assignment information to Toyota Arena and ONT Field staff.
  • Maintains safety standards, risk mitigation strategies, and compliance with all venue and legal guidelines.
  • Works collaboratively with the Director of Security and Sr. Security/Parking Manager on policies, budgets, scheduling, projects, and performance issues.
  • Leads department meetings, participates in venue operations briefings, and attends event planning sessions.
  • Supports training in emergency response, customer service, parking operations, access control, and crowd management.
  • Performs other duties as assigned.

Requirements:

  • Associate degree in law enforcement or related field
  • Minimum two (2) years of supervisory experience in event security or parking operations OR Minimum five (5) years successful supervisory experience in security, law enforcement, parking operations, or related discipline.
  • Valid California Guard Card (required)
  • Knowledge of crowd management, incident response, access control, hazard mitigation, and safety protocols.
  • Knowledge of parking systems, point-of-sale operations, billing processes, credentialing, and event logistics.
  • Knowledge of relevant local, state, and federal laws affecting security and parking operations.
  • Knowledge of budget monitoring, staff scheduling, documentation, and operational planning.
  • Ability to communicate effectively in person and in writing.
  • Ability to lead, coach, discipline, and motivate teams.
  • Ability to de-escalate conflicts and handle sensitive incidents professionally.
  • Ability to work under pressure, multitask, and meet stringent event deadlines.
  • Ability to maintain confidentiality, integrity, professionalism, and fairness.
  • Skills in use of computers, radios, POS systems, and communication tools.
  • Skills in operation of motor vehicles and parking/security equipment.
  • Physical ability to push and pull doors open, lift, stoop, bend and lift at least 50 lbs.
  • Physical ability to walk for long distances and stand for up to 95% of workday.
  • Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours.
  • Must be able to pass background.

Nice to have:

  • Bachelor’s degree or graduation from accredited law enforcement academy.
  • Experience managing a large public assembly facility (arena, stadium, convention center, etc.).

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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