Security Operations Support Administrator

• Monitor, triage, and analyse security alerts from tools such as SIEM, IDS/IPS, firewalls, and endpoint protection platforms
• Identify anomalous or suspicious activity, escalating findings to senior analysts as needed
• Assist with initial investigation of security incidents and support containment and remediation activities
• Document incident timelines, impacts, and actions in accordance with established response procedures
• Gather and interpret threat intelligence from internal and external sources
• Support development or tuning of detection rules/use cases to improve SOC visibility
• Run vulnerability scans, review results, assist with remediation tracking, and verify closure of findings
• Help maintain the organization’s vulnerability and patch management cycle
• Produce regular security dashboards, metrics, and status updates for internal stakeholders
• Maintain accurate SOPs, process documentation, and incident records
• Contribute to the evolution of SOC workflows and playbooks
• Support technical evaluations during security‑related tenders and assessments
• Participate in ongoing training, certifications, and skill‑development programs
• Promote a culture of safety, security, and compliance across GNI
• Participate in On-Call rotation or after‑hours incident response when required

• 1–2 years' experience in IT, cybersecurity, or network administration
• NFQ Level 6 qualification in Cybersecurity, IT, or equivalent experience
• Basic understanding of security principles, attack vectors, and common threats
• Familiarity with modern cloud environments (Azure, AWS, or equivalent)
• Exposure to tools such as SIEM, firewalls, EDR/AV, or vulnerability scanners
• Understanding of network protocols, log analysis, and system hardening
• Awareness of frameworks such as NIST CSF, ISO 27001, or MITRE ATT&CK
• Strong analytical and problem‑solving mindset
• Clear communication skills with the ability to explain technical issues to non‑technical audiences
• Team‑oriented, proactive, and committed to high standards of delivery
• Eagerness to learn, adapt, and grow within the cybersecurity domain

Experience with scripting or automation (PowerShell, Python) is beneficial but not required

• Opportunities for career growth and advancement within the cybersecurity field
• Part of an organisation with a strong commitment to supporting and developing our workforce
• Opportunity to get involved in our ambitious iBelong programme ensuring a diverse, equitable and inclusive environment
• Time to Talk Mental Health programme and our wellbeing initiatives