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We're seeking a Security Operations Specialist (SaaS & Identity Focus) to join our team and play a critical role in maintaining and enhancing our security posture. This position combines technical security expertise with strong interpersonal skills, requiring someone who can both monitor and respond to security incidents while effectively collaborating with diverse stakeholders across the organization.
Job Responsibility:
Monitor, investigate, and respond to security incidents and alerts in real-time
Manage and optimize security tools including Crowdstrike and Wiz
Conduct threat hunting and proactive security analysis to identify potential vulnerabilities
Develop and maintain security incident response playbooks and documentation
Perform log analysis and correlation to identify security events and anomalies
Support SOC2 audit preparation and maintain ongoing compliance requirements
Assist with other security and compliance certification standards and frameworks
Implement and enforce security policies, procedures, and controls
Conduct security assessments and risk evaluations
Maintain evidence collection and documentation for audit purposes
Serve as a security resource and advisor to end users, providing guidance on security best practices
Partner with development teams to integrate security into the software development lifecycle
Communicate security incidents and risks to both technical and non-technical stakeholders
Provide security awareness training and guidance across the organization
Balance security requirements with business needs while maintaining a customer service-oriented approach
Requirements:
3+ years of experience in security operations, incident response, or related security role
Hands-on experience with Crowdstrike, Okta, Entra ID (Azure AD), and Wiz
Demonstrated experience supporting SOC2 audits and compliance programs
Familiarity with additional security and compliance frameworks (ISO 27001, NIST, PCI-DSS, HIPAA, etc.)
Strong understanding of security incident detection, analysis, and response methodologies
Experience working with SIEM platforms and security monitoring tools
Experience with scripting or automation tools (Python, PowerShell, n8n, Git, Jenkins, etc.)
Proven ability to communicate effectively with both technical teams and end users
Customer service mindset with the ability to balance security requirements with user needs
Nice to have:
Relevant security certifications (Security+, CISSP, CISM, CEH, or similar)
Knowledge of cloud security best practices (AWS, Azure, or GCP)
Understanding of DevSecOps principles and practices
Experience with vulnerability management and penetration testing
Background in IT support or helpdesk roles
What we offer:
Competitive compensation
Ample career and professional growth opportunities
New Headquarters with an open floor plan to drive collaboration
Health, dental, and vision insurance
Pre-tax savings plans and transit/parking programs
401K with competitive employer match
Volunteer and philanthropic activities throughout the year