Security Operations Manager Job at Precision Security Team LLC (Fort Collins)

Job Description

We are hiring an Operations Manager to join our growing team. The Operations Manager oversees security operations across multiple client locations, ensuring the safety and security of personnel, property, and assets. This role is responsible for leading and coordinating security teams, developing and implementing effective security strategies, and responding to security incidents and risks. The Operations Manager supports efficient daily operations, promotes teamwork and accountability, and coordinates with internal departments to meet client and company expectations.

Job Responsibility

Lead Security Operations: Manage the day-to-day operations of assigned security teams, ensuring compliance with security policies, procedures, and regulations
Schedule Management: Organize and oversee staff scheduling and workflow to ensure adequate coverage for all assigned contracts
Operational Coverage: Provide operational support by covering vacant shifts when necessary, including overnight, weekend, and holiday coverage as needed
Administrative Oversight: Review schedules, timesheets, staffing records, and operational documentation to ensure accuracy, compliance, and timely payroll processing
Team Leadership: Provide leadership, guidance, and support to security personnel, fostering a professional, accountable, and well-prepared team
SOP Development: Develop, implement, and maintain standard operating procedures (SOPs) for assigned contracts in alignment with PST guidelines and best practices
Recruitment and Training: Participate in the recruitment, selection, onboarding, and training of security personnel, emphasizing ongoing professional development and compliance
Client Relations: Establish and maintain positive relationships with clients and security staff, serving as a primary point of contact for operational and security-related matters
Proactive Safety Measures: Promote a safe and secure environment for staff and visitors by conducting risk assessments and implementing preventive measures
Facility Inspections: Conduct regular walkthroughs, site inspections, and employee spot checks at assigned contracts to ensure compliance with company standards, identify security concerns, and address operational issues
Liaison Role: Serve as a liaison between PST, clients, and onsite personnel to facilitate clear communication and efficient information sharing
Incident Response and Management: Oversee the response, documentation, and reporting of security incidents, coordinating with internal stakeholders and law enforcement when necessary

Requirements

21 years of age or older
Possess a valid driver's license
Ability to pass background check, drug screen, and MVR
Ability to obtain a security guard license
Ability to successfully complete company-approved firearms qualification requirements
High school diploma or equivalent required
Experience supervising and developing employees required
High attention to detail and ability to manage resources and timelines while maintaining clear, consistent communication with all stakeholders
Proficient in the use of a computer and various software programs related to security operations

Nice to have

Associate’s degree in criminal justice, security management, or related field
Previous military or law enforcement experience
Project/program management experience in the safety/security field
5-7 years of security-related experience required

What we offer

Paid training including CPR, de-escalation, and defensive skills
Health benefits for employees working 30+ hours per week
Medical insurance
Dental insurance
Vision insurance
Paid sick leave
FAMLI participation
Roth IRA option

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Security Operations Manager

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