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The Security Operations Lead at NTT DATA is a pivotal role responsible for managing a team of Security Platform Engineers. This position requires advanced experience in security technologies, incident response, and team leadership. Candidates should have a bachelor's degree in Information Technology and relevant security certifications. The role emphasizes operational excellence and collaboration within a 24/7 team environment.
Job Responsibility:
Works as part of a 24/7 team that works on a rotational shift basis
Works as part of Platform and Content Engineering handling tunings, stakeholder requests, escalations, reporting, trainings
Administration of the organizational security tools to gather security logs from environment
Life cycle management of the supported security tools/technologies, Break-fix, Patching, Live update
Creates SOPs and notify stakeholders
Documents best practices
Identifies opportunities to make automations which will help the incident response team
Performs hiring and staffing of high-quality engineers
Ensures all team members are trained on all aspects of the service
Ensures all team members are trained on customer service skills
Reviews work output of team members and provides relevant coaching and mentoring
Requirements:
Advanced experience in leading and managing Security teams
Advanced experience in Security technologies like (Firewall, IPS, IDS, Proxy etc.)
Advanced experience in technical support to clients
Advanced experience in diagnosis and troubleshooting
Advanced experience providing remote support in Security Technologies
Advanced experience in SOC/CSIRT Operations
Advanced experience in handling security incidents end to end
Knowledge on networking, Linux and security concepts
Advanced experience in configuring/managing security controls such as Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, HoneyPots and other security tools
Knowledge on log collection mechanism such as Syslog, Log file, DB API
Knowledge in security architecture
Advanced experience in Security Engineering
Bachelor's degree or equivalent in Information Technology or related field
Ability to lead engineering team and fostering a collaborative team environment
Ability to influence behavior without organizational hierarchy
Enthusiastic with a positive mindset
Strong problem-solving, organization and project management skills
Ability to ensure that standards and procedures are adhered to within defined SLAs
Ability to ensure that projects, assigned work, initiatives are in line with business strategy
Nice to have:
Relevant level of Networking certifications such as CCNA, JNCIA, ACCA, PCNSA, CCSA etc.
Relevant level of Security certifications such as AZ-500, SC-200, Security+, CEH, CISSP, CISM etc.