Security Operations Field Supervisor Job at Allied Universal® (Dover)

Security Operations Center Operator

The Security Operations Center (SOC) Operator is staffed twenty-four (24) hours ...

Location

United States , New York

Salary:

31.45 - 32.45 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

Must possess New York State Security Guard License
2+ Years of Security Experience
Must possess a high school diploma or equivalent
Must possess one or more of the following: Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
Graduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter field
Bachelor’s degree in protective services, business, or related field
A minimum of 8 or more years of active service in any military branch
Associate’s degree (or 60 credits) or higher in criminal justice with current or prior active military service
2 years of work experience in public sector dispatch or emergency operations center
2 years of verifiable data center security experience

Job Responsibility

Monitor all security, communications, and fire/life safety systems within the designated region via the provided monitoring systems
Proactively monitor all surveillance cameras and CCTV remote viewer programs. Monitors and responds to all security/life safety system alarms
Answer and respond to events and situations received over regular and emergency phones and intercoms
speak clearly, give direction, and provide guidance to employees and security staff during emergencies
Serve as the liaison between all departments and the security department
Handle (without delay) complaints and unusual/critical event information to Shift Supervisor, Account Manager, and Security Director
Accurately document routine and unusual events occurring on or near the facilities
Accurately maintain control of all equipment and keys in the Control Room. Accurately logs all equipment and keys signed out and returned by security, parking, and shuttle bus staff
Complete “task work orders" for all reported maintenance needs
Inform (without delay) the Shift Supervisor / Account Manager of any missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systems

What we offer

Employee Assistance Program
Employee Discount Program
Tuition Discount Program
Training & Career Development Programs

Fulltime

Field Supervisor

Allied Universal is currently hiring a Field Supervisor (FS) to support operatio...

Location

United States , Napa

Salary:

20.00 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

Minimum high school diploma or equivalent required
Minimum three (3) – five (5) years of professional-level experience required and prior experience in the security industry
Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
This position requires excellent attendance and punctuality. Incumbents must commit to being on time, must be able to work in a very independent environment, and ensure all directions and instructions from the branch office are followed consistently and thoroughly (such as delivery of items to client sites, training of officers at sites, standing post as needed, etc.).
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
Ability to write effective and concise reports in neat, legible handwriting is required
Professional, articulate and able to use good independent judgment and discretion
Outstanding verbal and written communication skills required
Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required.

Job Responsibility

Perform day / night site visits to inspect & supervise SPs in field
Address escalation of "after hours" & "cold start" calls to ensure sufficient coverage at customer sites
Work with Operations Managers to coach, counsel, discipline, train, and manage relationships with SPs
A Field Supervisor (FS) supports operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times. FSs work closely with Operations Managers on a day-to-day basis to supervise remote service delivery.
Responsible for visiting assigned post locations on a regular basis (specific schedule varies) to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image (including the hygiene and uniform appropriateness of officers) and quality standards are being maintained
Post inspections also include checking that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized
Responsible for conducting on-the-job training, in coordination with Post Commander, of new employees assigned to post, or when changes to post orders are made – this may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs
Respond to call-offs that occur during the FS’s shift, which may include identifying other individuals to fill-in and/or standing post until such replacements arrive and also assist Scheduler with scheduling for call-offs or other changes that occur at the site
Identify any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Operations Manager and/or Corporate HR Director may also be responsible for writing a report of the situation or assisting with an investigation, as directed by Operations Manager or Corporate HR Director
May be responsible for administering counseling or disciplinary actions that have been initiated by Branch Manager and/or Corporate HR Director

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal day
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Fulltime

Security Account Manager

The Account Manager job is accountable for day-to-day operations of an assigned ...

Location

United States , Albany

Salary:

78000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

Four year degree in Criminal Justice, Business Administration or related field
Previous Contract Security, facilities management, military or law enforcement experience
At least 2 years of business management/operations/supervisory experience
Ability to develop and grow customer relationships
Experience in hiring, developing, motivating and retaining quality staff
Outstanding interpersonal and communications skills required
Ability to work in a team-oriented management environment with the ability to work independently
Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis
Previous payroll, billing and scheduling experience preferred
Ability to work in a team-oriented management environment while having an entrepreneurial attitude

Job Responsibility

Supervise the day to day security operations of an assigned client site
Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support
Ensure the client site is provided with high quality security services to protect people and property
Build, improve and maintain effective relationships with both client and employees
Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
Ensure all required reporting and contract compliance requirements are met
Assure regular communication of issues or program with Client
Handle any escalated security issues or emergency situations appropriately
Other management responsibilities as determined by Client or District Manager
Communicate staffing needs via Requisition Form

What we offer

Employee Assistance Program
Employee Discount Program
Tuition Discount Program
Training & Career Development Programs

Fulltime

Security Account Manager Retail

The Account Manager job is accountable for day-to-day operations of an assigned ...

Location

United States , San Jose

Salary:

125008.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

Four year degree in Criminal Justice, Business Administration or related field
Previous Contract Security, facilities management, military or law enforcement experience
At least 2 years of business management/operations/supervisory experience
Ability to develop and grow customer relationships
Experience in hiring, developing, motivating and retaining quality staff
Outstanding interpersonal and communications skills required
Ability to work in a team-oriented management environment with the ability to work independently
Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis
Previous payroll, billing and scheduling experience preferred
Ability to work in a team-oriented management environment while having an entrepreneurial attitude

Job Responsibility

Supervise the day to day security operations of an assigned client site
Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support
Ensure the client site is provided with high quality security services to protect people and property
Build, improve and maintain effective relationships with both client and employees
Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
Ensure all required reporting and contract compliance requirements are met
Assure regular communication of issues or program with Client
Handle any escalated security issues or emergency situations appropriately
Other management responsibilities as determined by Client or District Manager
Communicate staffing needs via Requisition Form

What we offer

Employee Assistance Program
Employee Discount Program
Tuition Discount Program
Training & Career Development Programs

Fulltime

Federal Security Contract Trainer

Allied Universal® is hiring a Security Officer Trainer. The Security Officer Tra...

Location

United States , Anchorage

Salary:

83000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Minimum of two (2) years of classroom instructor experience
Current Training Instructor for the following disciplines with a minimum of 2 years of instructing those disciplines in a classroom setting: Firearms Instructor (via NRA Range Official and any state requirements)
CPR/First Aid/AED Certified Instructor via American Heart Association OR American Red Cross only
NWDTP (National Weapons Detection Training Program (via FLETC - may be obtained after hire)
Via ASP, Monadnock or similar, a Police Academy, state POST academy or FLETC for the following: OC Spray (Oleoresin Capsicum)
Expandable Baton Techniques
Handcuffing
Crisis Prevention Intervention (CPI)
Defensive Tactics

Job Responsibility

Work in conjunction with operational partners (Human Resource Coordinators/Branch Managers) to develop practical training programs at the branch level, in order to ensure compliance with contractual and regulatory mandated training
Identify, conduct vetting, and establish relationships with local training academies in order to provide support in the form of external training opportunities
Communicate with stakeholders (Regional Training Manager, Field operations, Security Professionals, Supervisors, Field and Corporate Training, and Clients)
Deliver field training programs in accordance with local, state, and federal laws and regulations, as well as Allied Universal standards
Conduct CPR/First Aid/Automated External Defibrillator (AED) training
Conduct Defensive Tactics (e.g., handcuffs, pepper spray, batons, Tasers, firearms) training
Conduct Mobility Devices (e.g., vehicles, bicycle, golf cart, Segway) training
Conduct field training for Security Professionals and Supervisors
Deliver Fire Safety Services (emergency plans
occupants, floor wardens, and staff presentations

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law

Fulltime

Client Billed Clerical - Trainer

The Security Trainer is responsible for conducting training activities in accord...

Location

United States , Cameron

Salary:

Not provided

Allied Universal®

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Pass any State-required training or other qualifications for licensing as required
CPR/First Aid/AED Certified Instructor
Instructor certifications in supplement training areas as required by local office (i.e., OC Spray, Baton Techniques, Handcuffing, Crisis Prevention Intervention (CPI), Defensive Tactics, Taser certification, Practical Driver Training Courses, or any other client-specific training as required)
Must have a valid driver’s license or be able to pass a state licensing test if driving a company-owned or client-provided vehicle
Minimum of two (2) years of classroom instructor experience
Ability to work independently with little to no direct supervision
Outstanding oral and written communication skills
ability to successfully interact at all levels of the organization, including with clients
Ability to write manuals, review, and respond to written requests for proposals, training documents, and prepare extensive presentations is required

Job Responsibility

Work in conjunction with operational partners (Human Resource Coordinators/Branch Managers) to develop practical training programs at the client and branch level, in order to ensure compliance with contractual and regulatory mandated training
Identify, conduct vetting, and establish relationships with local training academies in order to provide support in the form of external training opportunities
Communicate with stakeholders (Regional Training Manager, Field operations, Security Professionals, Supervisors, Field and Corporate Training, and Clients)
Deliver field training programs in accordance with local, state, and federal laws and regulations, as well as Allied Universal standards
Conduct CPR/First Aid/Automated External Defibrillator (AED) training
Conduct Defensive Tactics (e.g., handcuffs, pepper spray, batons, Tasers, firearms) training
Conduct Mobility Devices (e.g., vehicles, bicycle, golf cart, Segway) training
Conduct field training for Security Professionals and Supervisors
Deliver Fire/Life Safety Services (e.g., emergency plans
occupants, floor wardens, and staff presentations

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Fulltime

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