Security Operations Field Supervisor Job at Allied Universal® (Dover)

Security Operations Field Supervisor

The Field Supervisor supports operations for remotely managed accounts by perfor...

Location

United States , Union City

Salary:

20.28 - 22.28 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Valid Driver's License with at least one year of driving experience and: No major violations within last 36 months
No more than one at-fault accident in last 24 months
No more than one minor moving violation in last 24 months
No combination of one at-fault accident and one minor moving violation in last 24 months
Minimum of three (3) years of professional protective service (e.g., security) experience
Ability to write effective and concise reports in legible handwriting
Able to use good independent judgment and discretion
Outstanding oral and written communication skills

Job Responsibility

Visit assigned post locations on a regular basis (specific schedule varies) to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image (including the hygiene and uniform appropriateness of officers) and quality standards are being maintained
post inspections also include checking that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized
Conduct on-the-job training, in coordination with site supervision, of new employees assigned to post, or when changes to post orders are made, this may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs
Respond to call-offs that occur during their shift, which may include identifying other individuals to fill-in and/or standing post until such replacements arrive and also assist Scheduler with scheduling for call-offs or other changes that occur at the site
Identify any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Operations Manager and/or Corporate Human Resources Director
may also be responsible for writing a report of the situation or assisting with an investigation, as directed
May be responsible for administering counseling or disciplinary actions that have been initiated by Branch Manager and/or Corporate HR Director
Field Supervisor may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Branch/Corporate Human Resources management
Distribute information to posts as directed by Branch or Corporate office, which may include communicating such information to Security Officers at posts and/or obtaining signed acknowledgements or other documents, and returning such documents to Branch or Corporate office
Respond to client or site emergencies as they arise, including ensuring appropriate communication to Operations and/or Branch Manager

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k) plan
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law
Employee Assistance Program
Employee Discount Program
Tuition Discount Program
Training & Career Development Programs

Fulltime

Security Operations Field Supervisor

Allied Universal is currently hiring a Field Supervisor (FS) to support operatio...

Location

United States , Dover

Salary:

20.66 - 22.66 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

Minimum high school diploma or equivalent required
Minimum three (3) – five (5) years of professional-level experience required and prior experience in the security industry
must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required
Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
This position requires excellent attendance and punctuality
Incumbents must commit to being on time, must be able to work in a very independent environment, and ensure all directions and instructions from the branch office are followed consistently and thoroughly
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Ability to write effective and concise reports in neat, legible handwriting is required
Professional, articulate and able to use good independent judgment and discretion
Outstanding verbal and written communication skills required

Job Responsibility

Perform day / night site visits to inspect & supervise SPs in field
Address escalation of "after hours" & "cold start" calls to ensure sufficient coverage at customer sites
Work with Operations Managers to coach, counsel, discipline, train, and manage relationships with SPs
A Field Supervisor (FS) supports operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times
Responsible for visiting assigned post locations on a regular basis (specific schedule varies) to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image (including the hygiene and uniform appropriateness of officers) and quality standards are being maintained
Responsible for conducting on-the-job training, in coordination with Post Commander, of new employees assigned to post, or when changes to post orders are made – this may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs
Respond to call-offs that occur during the FS’s shift, which may include identifying other individuals to fill-in and/or standing post until such replacements arrive and also assist Scheduler with scheduling for call-offs or other changes that occur at the site
Identify any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Operations Manager and/or Corporate HR Director may also be responsible for writing a report of the situation or assisting with an investigation, as directed by Operations Manager or Corporate HR Director
May be responsible for administering counseling or disciplinary actions that have been initiated by Branch Manager and/or Corporate HR Director
Distribute information to posts as directed by Branch or Corporate office, which may include communicating such information to Security Officers at posts and/or obtaining signed acknowledgements or other documents, and returning such documents to Branch or Corporate office

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal day
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

Security Operations Field Supervisor

The Field Supervisor supports operations for remotely managed accounts by perfor...

Location

United States , Lawrence Township

Salary:

20.95 - 22.95 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Valid Driver’s License with at least one year of driving experience and: No major violations within last 36 months, No more than one at-fault accident in last 24 months, No more than one minor moving violation in last 24 months, No combination of one at-fault accident and one minor moving violation in last 24 months
Minimum of three (3) years of professional protective service (e.g., security) experience
Ability to write effective and concise reports in legible handwriting
Able to use good independent judgment and discretion
Outstanding oral and written communication skills
Ability to successfully interact at all levels of the organization, including clients
Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines

Job Responsibility

Visit assigned post locations on a regular basis (specific schedule varies) to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image (including the hygiene and uniform appropriateness of officers) and quality standards are being maintained
post inspections also include checking that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized
Conduct on-the-job training, in coordination with site supervision, of new employees assigned to post, or when changes to post orders are made, this may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs
Respond to call-offs that occur during their shift, which may include identifying other individuals to fill-in and/or standing post until such replacements arrive and also assist Scheduler with scheduling for call-offs or other changes that occur at the site
Identify any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Operations Manager and/or Corporate Human Resources Director
may also be responsible for writing a report of the situation or assisting with an investigation, as directed
May be responsible for administering counseling or disciplinary actions that have been initiated by Branch Manager and/or Corporate HR Director
Field Supervisor may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Branch/Corporate Human Resources management
Distribute information to posts as directed by Branch or Corporate office, which may include communicating such information to Security Officers at posts and/or obtaining signed acknowledgements or other documents, and returning such documents to Branch or Corporate office
Respond to client or site emergencies as they arise, including ensuring appropriate communication to Operations and/or Branch Manager

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k) plan
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Employee Assistance Program
Employee Discount Program
Tuition Discount Program
Training & Career Development Programs

Fulltime

Security Field Supervisor - Medical Office

Allied Universal is currently hiring a Field Supervisor (FS) to support operatio...

Location

United States , New York

Salary:

20.00 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

Minimum high school diploma or equivalent required
Minimum three (3) – five (5) years of professional-level experience required and prior experience in the security industry
Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record, a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required
Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
This position requires excellent attendance and punctuality
Ability to write effective and concise reports in neat, legible handwriting is required
Professional, articulate and able to use good independent judgment and discretion
Outstanding verbal and written communication skills required
Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Job Responsibility

Perform day / night site visits to inspect & supervise SPs in field
Address escalation of "after hours" & "cold start" calls to ensure sufficient coverage at customer sites
Work with Operations Managers to coach, counsel, discipline, train, and manage relationships with SPs
Responsible for visiting assigned post locations on a regular basis to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image and quality standards are being maintained
Responsible for conducting on-the-job training of new employees assigned to post
Respond to call-offs that occur during the FS’s shift
Identify any personnel problems occurring at posts
May be responsible for administering counseling or disciplinary actions
Distribute information to posts as directed by Branch or Corporate office
Respond to client or site emergencies as they arise

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal day
Vacation time offered at an accrual rate of 3.08 hours biweekly
Employee Assistance Program
Employee Discount Program
Tuition Discount Program
Training & Career Development Programs

Fulltime

Global Security Operations Center Supervisor

Allied Universal®, North America's leading security and facility services compan...

Location

United States , Southlake

Salary:

26.00 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

College Degree (BA) or equivalent work experience in an operations center or dispatch capacity
At least four years of experience in security
Ability to meet licensing requirements subject to state and/or local laws and regulations
Excellent instructional, customer service, written and verbal communication skills
Experience in conducting research/analysis
Ability to multitask in a fast paced, at times stressed work environment
Comfortable with high-tech work environment and constant learning of new tools and innovations
Flexibility to work all shifts, and willingness to assist the team with overtime when needed
Good working knowledge of Microsoft Office suite and Windows OS
Self-motivated, curious, and knowledgeable pertaining to news and current events

Job Responsibility

Receiving shift pass down information, and conducting shift briefings to provide updates, assignments, training, and uniform compliance
Maintaining situational awareness of natural and man-made events that may compromise the safety and security of personnel, business operations, and infrastructure for client locations globally
Drafts and sends emergency mass notifications and other crisis communications
Ensuring that field personnel respond to all emergencies: medical, fire, hazardous materials, natural disasters, and accidents
Assisting the Client's security personnel with the development and/or revision of security operation center processes, protocols, and systems
Identifying and routing security for resolution of any nuisance or trouble (physical security) alarms
Provides back-up, support, and on-call function as-needed
Oversees quality control and oversight for all production, support, and staffing functions in conjunction with GSOC Operations Manager
Directly assists in developing and maturing the capabilities of the GSOC including support for operations and the intelligence/analytics areas
Supervise the maintenance and deployment of a GSOC knowledge management dashboard (ex: SharePoint Site or other tool)

Fulltime

Global Security Operations Center Supervisor

Location

United States , San Francisco

Salary:

45.00 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Minimum of two (2) years of supervisory/management experience
Minimum of one (1) year of working in a Security Operations Center or closely related operation
Work history to include each the following: Ability to prioritize workload based on urgency
able to delegate tasks and communicate to a range of audiences
Demonstrated analytic and critical thinking skills
Demonstrated ability to ensure compliance, monitoring of assets, and making rapid notifications
Demonstration of strong computer skills
Excellent oral and written communication skills
Excellent analytical and problem-solving skills

Job Responsibility

Serve as the liaison between the GSOC, Contract Security Management, and Global Security Management
Develop and direct the functions, processes, and operations of the GSOC and ensures policies, procedures, and objectives align with client goals
Perform analysis, planning, and provide direction to ensure that the GSOC is delivering maximum value to the business
Develop, implement, and document scheduled and ad hoc training exercises to ensure effective performance of the personnel assigned to the GSOC
Develop GSOC functionality and assist in identifying new technologies and upgrades for existing systems
Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring, radio systems, Skype, and other systems
Motivates, coaches, and provides leadership to the GSOC staff to develop direct reports
Manage, administer and work within software programs used to support operational processes such as travel security, emergency notification, global incidents, etc.
Provides feedback to both client and contract security management to mitigate failures and improve performance
Serve as a point of escalation for any inter-company customer service issues related to the GSOC operations

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal day
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law
Competitive Pay, Weekly and Daily Pay, Growth Opportunities

Fulltime

New

Security Operations Manager

The Operations Manager is a central leader in ensuring successful delivery of se...

Location

United States , New York

Salary:

66300.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

High School diploma or equivalent
Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Minimum of three (3) years of leadership experience in a high-volume workforce environment, preferably in the protective service industry
Work experience in successfully building and developing teams
Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results
Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction
Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events
Basic understanding of financial principles, including budgeting and financial reporting

Job Responsibility

Manage the selection and placement process for new security professionals, including first-line supervisors
design and implement career development and performance improvement plans
evaluate low-performing employees for replacement, upgrade or transfer
Make initial job offers (for new employees) and job transfers (for existing employees) using company forms and procedures, offering rates, schedules and benefits in alignment with post contract requirements
maintain and publish weekly Open Post List and actively manage job openings within division/branch
Create, modify and manage post schedules in WinTeam to ensure adequate coverage at all times
ensure schedules are properly maintained in WinTeam and are updated regularly
Ensure all positions are staffed according to contract requirements and effectively manage branch overtime through proper scheduling and staffing
maintain a qualified, sufficient pool of flex personnel for backfill of vacant positions as needed
Maintain regular proactive contact with Security Professionals to ensure all staff is being effectively utilized, properly trained, and ready for placement as needed

What we offer

Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

New

Security Supervisor - Night

As a Security Supervisor – Night, you’ll oversee all overnight safety and securi...

Location

United States , Austin

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Strong leadership, decision-making, and problem-solving skills
Knowledge of CCTV operations and hotel safety protocols preferred
CPR and First Aid certification (or willingness to obtain upon hire)
Familiarity with OSHA guidelines, safety standards, and loss prevention practices
Ability to communicate tactfully and effectively with guests, associates, and law enforcement
Strong organizational skills with the ability to prioritize and remain calm under pressure
Experience in security, hospitality, or related fields preferred

Job Responsibility

Lead and support Loss Prevention Officers, ensuring schedules, patrols, and assignments are completed effectively
Monitor, document, and respond to suspicious activity, hazards, or policy violations
Conduct investigations of theft, property damage, accidents, or safety incidents, completing detailed reports
Enforce hotel safety procedures, including fire, emergency, and evacuation plans
Maintain key control, monitor access points, and ensure security systems are used properly
Train, coach, and cross-train team members on safety standards and emergency response
Collaborate with hotel leaders to resolve guest concerns, enforce policies, and promote a safe, harassment-free workplace
Supervise patrols of guest floors, public spaces, exterior grounds, and back-of-house areas
Oversee accident reporting, provide First Aid/CPR as needed, and follow up to prevent future incidents
Perform other duties as assigned to ensure security and guest satisfaction

What we offer

Medical, Dental, and Vision insurance (starting Day 1)
Life Insurance and Disability Insurance
Paid Parental Leave
DailyPay option
Employee Assistance Program (EAP)
401(k) with company match
Vacation/Paid Time Off (PTO) with rollover
Complimentary wellness tools
Unlimited referral bonuses
Leadership development and tuition reimbursement

Fulltime

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Security Operations Field Supervisor

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