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Security Operations Dispatcher

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Allied Universal®

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Location:
United States , Normal

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Category:
-

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Contract Type:
Not provided

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Salary:

26.39 USD / Hour

Job Description:

As a Security Officer - Auto Dispatch Specialist in Normal, IL, you will serve and safeguard clients in a range of industries such as Auto, and more. As a Dispatch Officer with Allied Universal at a leading automotive location, you will monitor and patrol assigned areas, assist with daily operations, and help to deter security-related incidents. You will play a key role in communication, supporting team members and customers while providing a visible presence. This is a driving post, offering the opportunity to engage with a dynamic environment and contribute to a people-first culture built on teamwork and integrity.

Job Responsibility:

  • Monitor and operate communication systems to dispatch security-related personnel and coordinate responses to incidents within the automotive facility
  • Receive and document calls for service, emergencies, and/or maintenance requests, relaying information to appropriate parties in a calm and problem-solving manner
  • Maintain detailed logs of all incidents, dispatch activities, and relevant communications throughout each shift
  • Assist with access control by monitoring entry and exit points remotely and coordinating with on-site personnel as necessary
  • Collaborate with on-site security-related teams to help to deter unauthorized activity and support site-specific policies and procedures
  • Provide customer service to employees, visitors, and/or vendors by responding to inquiries and providing information related to site protocols
  • Participate in emergency response activities by following established procedures and coordinating communications among relevant personnel
  • Support regular and random patrols by directing security-related personnel to specific areas of the location as necessary

Requirements:

  • A valid driver’s license is required in the state where the job is located
  • Be at least 18 years of age for unarmed roles
  • 21+ years of age for armed roles
  • Possess a high school diploma or equivalent
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • A valid driver’s license will be required for driving positions only

Nice to have:

  • Loss prevention experience is preferred
  • Ability to lift up to 20 pounds is preferred
  • Comfortable using a computer or tablet is preferred
  • Customer service experience is preferred
What we offer:
  • Access to our exclusive technology to view and claim additional shifts to earn more
  • Get paid training and access to career growth opportunities
  • Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance
  • Enjoy discounts on top brands and services through our Perks Program
  • Employee Assistance Program
  • Employee Discount Program
  • Tuition Discount Program
  • Training & Career Development Programs

Additional Information:

Job Posted:
January 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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