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As a Security Officer - Auto Dispatch Specialist in Normal, IL, you will serve and safeguard clients in a range of industries such as Auto, and more. As a Dispatch Officer with Allied Universal at a leading automotive location, you will monitor and patrol assigned areas, assist with daily operations, and help to deter security-related incidents. You will play a key role in communication, supporting team members and customers while providing a visible presence. This is a driving post, offering the opportunity to engage with a dynamic environment and contribute to a people-first culture built on teamwork and integrity.
Job Responsibility:
Monitor and operate communication systems to dispatch security-related personnel and coordinate responses to incidents within the automotive facility
Receive and document calls for service, emergencies, and/or maintenance requests, relaying information to appropriate parties in a calm and problem-solving manner
Maintain detailed logs of all incidents, dispatch activities, and relevant communications throughout each shift
Assist with access control by monitoring entry and exit points remotely and coordinating with on-site personnel as necessary
Collaborate with on-site security-related teams to help to deter unauthorized activity and support site-specific policies and procedures
Provide customer service to employees, visitors, and/or vendors by responding to inquiries and providing information related to site protocols
Participate in emergency response activities by following established procedures and coordinating communications among relevant personnel
Support regular and random patrols by directing security-related personnel to specific areas of the location as necessary
Requirements:
A valid driver’s license is required in the state where the job is located
Be at least 18 years of age for unarmed roles
21+ years of age for armed roles
Possess a high school diploma or equivalent
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
A valid driver’s license will be required for driving positions only
Nice to have:
Loss prevention experience is preferred
Ability to lift up to 20 pounds is preferred
Comfortable using a computer or tablet is preferred
Customer service experience is preferred
What we offer:
Access to our exclusive technology to view and claim additional shifts to earn more
Get paid training and access to career growth opportunities
Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance
Enjoy discounts on top brands and services through our Perks Program