Security Operations Center Operator

Gsoc Operator

An Operator located in the Global Security Operations Center (GSOC) is responsib...

Location

United States , El Segundo

Salary:

23.00 - 29.00 USD / Hour

HiveWatch

Expiration Date

Until further notice

Requirements

Minimum 3 years experience working with or in a communications or operations center, or other related role
Must be willing to learn unfamiliar technical systems
Must have availability for overnight shift work
Strong customer service/interpersonal skills, especially during times of crisis
Must have a reliable means of communication (i.e., email, cell phone)
Must have a reliable means of transportation (public or private)
Must be willing to sign a confidentiality agreement, and maintain confidentiality at all times
Must be able to pass a background check and drug screen upon the extension of a conditional employment offer

Job Responsibility

Represent and display the HiveWatch core principles of customer service and professionalism
Utilize multiple software platforms and technologies to answer routine and emergency calls, monitor access control alerts and video feeds, open source threat intelligence, and information from mass-communication tools. Dispatch/notify security officers, maintenance, and liaise with emergency 911 centers
Be able to prioritize and make decisions under stress
Maintain various records of communications and events in a concise manner
Work collaboratively with HiveWatch’s and clients’ leadership teams to prepare for, respond to, and recover from all incidents and crisis events that may impact our customers
Communicate and disseminate information, using established communication vehicles, to key partners using best practices
Take an active role in position-related projects and utilize experience and judgment to contribute to the on-going evaluation and improvement of operations and systems
Maintain composure during critical incidents and emergencies
Comply with all HiveWatch rules and guidelines, to include safety rules and guidelines, and maintain strict confidentiality
Strong written and verbal communications skills across various platforms (email, slack, phone, etc.)

What we offer

Health Benefits: Medical, Vision, Dental and Life Insurance
Cutting edge solutions in an emerging field with lots of growth potential
Generous compensation packages
Work from our headquarters on Main Street in El Segundo, CA
401K
Paid Time Off
Family friendly & compassionate work culture
Eligible to participate in HiveWatch Equity Incentive Plan

Fulltime

The Security Operations Center Operator(SOC) Operator, under the direction of th...

Location

United States , Santa Clarita

Salary:

24.50 - 27.00 USD / Hour

Vallarta Supermarkets

Expiration Date

Until further notice

Requirements

High School Diploma and/or equivalent
Prior Video Surveillance and Investigative Experience preferable
Bilingual English/Spanish is a plus
Strong motivational, initiative, observative skills
Promoting a positive, desirable and safe atmosphere within the stores, warehouses, offices and properties
Outstanding oral and written communication skills, with the ability to communicate professionally and effectively to diverse individuals and groups

Job Responsibility

Report all emergency and non-emergency incidents to Manager and proactively respond to any emergency and non-emergency incidents, according to SOC Procedure
Assist Asset Protection & Security Field Operations Team with internal/ external investigation, and audits as needed
Safekeep all equipment and report any faulty or missing equipment
Remote surveillance of overnight security monitoring and dispatch overnight security patrol as needed such as after hours emergency assistance for overnight team members
Video verification and retention of Risk Management, General Liability, Workers’ Compensation, Human Resources, investigations, Law Enforcement investigation requests, internal and external incidents. Upload video files for case management system
Audits, such as but not limited to, of safety, security, dishonesty, working off the clock, and food portion control
First to be notified, respond, and able to view live surveillance for alarm calls. Cancel and dispatch law enforcement and fire department after video verification of incidents. Request service for burglar alarm activations related to system failure
Provide emergency access to stores to remotely arm and disarm alarms, issue temporary alarm codes, manage access to buildings with knock boxes, and access for overnight services and maintenance
Monitoring external storage rooms to contact law enforcement for any incidents
Business continuation response for civil unrest, natural disaster, power outage, and emergency notifications

Fulltime

Overnight Security Officer

The Four Seasons Hotel Minneapolis seeks an Overnight Security Officer to join o...

Location

United States of America , Minneapolis

Salary:

26.88 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

At least 1+ years of security experience, preferably within Hotels
High School education or equivalent experience
Ability to apply an ethical approach to the outcome of situations
Strong interpersonal and relationship-building skills to work with peers, superiors and clients
Ability to work in a safe, prudent and organized manner
Must be flexible with schedule - Able to work weekdays, weekends and holidays
ability to work overnight shifts required
Reading, writing and oral proficiency in the English language
Ability to multi-task in a high volume and demanding environment
Strong problem-solving skills, ability to handle difficult situations and guests

Job Responsibility

Assist the Hotel team with responsibility to ensure the protection of guests, patrons and associates
their property, Hotel property, building and grounds
Enforce Hotel rules, regulations and policies as well as the departments’ rules, policies and standards
Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicated issues
Promote safety awareness and enforcement throughout the Hotel to reduce accidents and loss by providing training as required
Respond to all emergency calls including Emergency Response team calls
Assist in the Fire Command center when needed
Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures
Patrol building noting and correcting safety, security, and fire hazards
Able walk/run up stairs carrying a fire extinguisher

What we offer

Comprehensive health and vision insurance
Discovery nights at Four Seasons Properties around the globe
Holiday and vacation pay
Daily meals inspired by award-winning chefs
Uniforms and uniform care
Sick pay, disability coverage and life insurance
Parking discounts
Staff lounge and cafeteria space with city view
Up to eight weeks of parental leave pay
Fur baby insurance

Fulltime

Overnight Security Officer

The Security Officer is a part of a team responsible for the security and safety...

Location

United States , Minneapolis

Salary:

26.88 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

At least 1+ years of security experience, preferably within Hotels
High School education or equivalent experience
Ability to apply an ethical approach to the outcome of situations
Strong interpersonal and relationship-building skills to work with peers, superiors and clients
Ability to work in a safe, prudent and organized manner
Must be flexible with schedule - Able to work weekdays, weekends and holidays
ability to work overnight shifts required
Reading, writing and oral proficiency in the English language
Ability to multi-task in a high volume and demanding environment
Strong problem-solving skills, ability to handle difficult situations and guests

Job Responsibility

Assist the Hotel team with responsibility to ensure the protection of guests, patrons and associates
their property, Hotel property, building and grounds
Enforce Hotel rules, regulations and policies as well as the departments' rules, policies and standards
Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicated issues etc
Promote safety awareness and enforcement throughout the Hotel to reduce accidents and loss by providing training as required
Respond to all emergency calls including Emergency Response team calls
Assist in the Fire Command center when needed
Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures
Patrol building noting and correcting safety, security, and fire hazards
Able walk/run up stairs carrying a fire extinguisher

What we offer

Comprehensive health and vision insurance
Discovery nights at Four Seasons Properties around the globe
Holiday and vacation pay
Daily meals inspired by award-winning chefs
Uniforms and uniform care
Sick pay, disability coverage and life insurance
Parking discounts
Staff lounge and cafeteria space with city view
Up to eight weeks of parental leave pay
Fur baby insurance

Fulltime

Overnight Security Officer

The Overnight Security Officer is in charge of protecting the hotel premises aga...

Location

United States of America , Nashville

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

At least 1+ years of security experience, preferably within Hotels
Apply an ethical approach to the outcome of situations
Strong interpersonal and relationship-building skills to work with peers, superiors, and clients
Work in a safe, prudent, and organized manner
Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts
Reading, writing and oral proficiency in the English language
Ability to multi-task in a high volume and demanding environment
Strong problem solving skills, ability to handle difficult situations and guests
Authorization to work in the United States is required for this role

Job Responsibility

Assist Hotel team with responsibility to ensure the protection of guests, patrons, and associates
their property, Hotel property, building and grounds
Enforce Hotel rules, regulations, and policies as well as the departments’ rules, policies and standards
Promote safety awareness and enforcement throughout the Hotel to reduce accidents and loss by providing training as required
Respond to all emergency calls including Emergency Response team calls
Assist in the Fire Command center when needed
Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures
Patrol building noting and correcting safety, security, and fire hazards
Able walk/run upstairs carrying a fire extinguisher
Implement all policies and procedures regarding security and safety

What we offer

Dynamic Employee Culture where you are encouraged to be your true self
Inclusive and diverse employee engagement events all year-round
Competitive wages and benefits (Medical, Dental, Vision, Employee Assistance Program, and 401k Retirement Plan) as well as Vacation & Holiday Pay
Sick Pay, Disability Coverage and Life Insurance
Exclusive discount and travel programs with Four Seasons Hotels and Resorts
Complementary Uniforms and uniform care
Complimentary Employee Meals
Comprehensive learning and development programs to help you master your craft

Fulltime

New

Overnight Security Officer

Location

United States of America , Seattle

Salary:

26.22 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

At least 1 year of security experience, preferably within Hotels
High School diploma - Bachelor’s Degree Preferred
Apply an ethical approach to the outcome of situations
Strong interpersonal and relationship-building skills to work with peers, superiors and clients
Work in a safe, prudent and organized manner
Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts
Reading, writing and oral proficiency in the English language
Ability to multi-task in a high volume and demanding environment
Strong problem solving skills, ability to handle difficult situations and guests
Initiative

Job Responsibility

Assist hotel team with responsibility to ensure the protection of guests, patrons and associates
their property, hotel property, building and grounds, Enforce hotel rules, regulations and policies as well as the departments’ rules, policies and standards, Promote safety awareness and enforcement throughout the hotel to reduce accidents and loss by completing safety inspections and providing training as required, Respond to all emergency calls including Emergency Response team calls, Assist in the Fire Command center when needed, Display complete knowledge of the fire/life system and all support systems, their functions and emergency response procedures, Patrol building noting and correcting safety, security, and fire hazards, Able walk/run up stairs carrying a fire extinguisher, Implement all policies and procedures regarding security and safety, Share duties in Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control, Respond properly in any hotel emergency safety situation, Assist with Workers’ Compensation, complete reports, and maintain health and safety, Write comprehensive incident reports and conduct thorough investigations, Maintain report records, assist and follow-up on investigations, and approve reports and logs, Initiates and assists general liability reports, Promotes loss prevention through training and awareness throughout the building to reduce claims, Project an image of friendliness, professionalism and willingness to provide personalized services to all building occupants, workers, and neighbors, whether over the phone or in person, Act as a liaison with all law enforcement agencies, city and federal agencies and hotel associations, Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicated issues etc, Contain and transport items potentially contaminated in accordance with Blood Borne Pathogen program and training, Provide basic security services, key control, guest and function room lock problems/reprogramming, guestroom safe malfunctions, and lock out, Participate and take an active role in the development and implementation of the hotel’s fire plan, In addition to testing the hotel’s Fire and Emergency Response preparedness, Works harmoniously and professionally with co-workers and supervisors, Collect, log and distribute lost and found left by guests or visitors on the property, Perform bag checks of employees leaving property

What we offer

Compensation: $26.22/hour
13 Days Paid Time Off + 10 Paid Holidays/year
Medical, Dental, & Vision Insurance
401K Retirement Savings Plan, plus Employer Match Program
Complimentary Room Nights and Discounted Rates
Complimentary Meals in our Employee Cafeteria
Complimentary Uniform Care & Dry Cleaning
Employee Assistance Program
Investment in your Wellbeing
Paid Parental Leave & Short-Term Disability

Fulltime

Security Officer

The Four Seasons Hotel Minneapolis seeks a Security Officer to join our talented...

Location

United States of America , Minneapolis

Salary:

25.88 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

At least 1+ years of security experience, preferably within Hotels
High School diploma - Bachelors Degree Preferred
Apply an ethical approach to the outcome of situations
Strong interpersonal and relationship-building skills to work with peers, superiors and clients
Work in a safe, prudent and organized manner
Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts
Reading, writing and oral proficiency in the English language
Ability to multi-task in a high volume and demanding environment
Strong problem solving skills, ability to handle difficult situations and guests

Job Responsibility

Monitors, responds and trains for emergency/security systems and incidents
Is the safety and policy leader for the overnight shift
Assists guests and employees with operational tasks
Responds as a 1st responder trained in CPR
Answers phones and directs calls
Assist the Hotel team with responsibility to ensure the protection of guests, patrons and associates
their property, Hotel property, building and grounds
Enforce Hotel rules, regulations and policies as well as the departments’ rules, policies and standards
Promote safety awareness and enforcement throughout the Hotel to reduce accidents and loss by providing training as required
Respond to all emergency calls including Emergency Response team calls

What we offer

Comprehensive health and vision insurance (Available to Full-Time employees only)
Discovery nights at Four Seasons Properties around the globe
Holiday and vacation pay (Available to Full-Time employees only)
Daily meals inspired by award-winning chefs
Uniforms and uniform care
Sick pay
Disability coverage and life insurance (Available to Full-Time employees only)
Parking discounts
Staff lounge and cafeteria space with city view
Up to eight weeks of parental leave pay (Available to Full-Time employees only)

Parttime

Security officer

The Security Officer is part of a team responsible for the security and safety m...

Location

United States of America , San Francisco

Salary:

35.80 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Must be flexible with schedule
able to work weekdays, weekends, holidays, overtime, evenings, and overnight on occasion
Strong verbal and written communication skills
Strong customer satisfaction/people skills
Ability to multi-task in a high volume and demanding environment
Fluent in English, reading and writing
At least 1 year of Security experience required, preferably in the Hospitality field
Ability to utilize computer equipment and use email
Must be able to work with minimal supervision and be pro-active in their approach to problem resolution
Well-groomed professional appearance and demeanor

Job Responsibility

Responsible for the security and safety measures throughout the property
Promote and maintain every aspect of the property’s physical security and safety for Guests, Residents, Employees, Assets, and Reputation 24-hours a day
Respond to Resident support needs with the highest level of timeliness, hospitality, and professionalism
Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures
Patrol building noting and correcting safety, security, and fire hazards
Respond with urgency to all emergency conditions and events such as medical assistance / injuries, fires, power failures, floods, leaks, etc
Write comprehensive incident reports and conduct thorough investigations with discretion
Share duties in Security Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control
Assists Resident Service Attendants/Doorman with responsibilities and duties in their absence
Receiving, processing, and delivery of packages/parcels for residents and building related management personnel

What we offer

401K Retirement plan
New Parental Leave
Paid holidays and sick pay
Lunch Stipend
Complimentary accommodations at Four Seasons Hotels & Resorts worldwide

Parttime

Select Country

Security Operations Center Operator - Overnight

Job Description

Job Responsibility

Requirements

What we offer

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