Security Operations Center Dispatcher Job at Allied Universal® (Los Angeles)

Security Operations Center Operator

The Security Operations Center (SOC) Operator is staffed twenty-four (24) hours ...

Location

United States , New York

Salary:

31.45 - 32.45 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

Must possess New York State Security Guard License
2+ Years of Security Experience
Must possess a high school diploma or equivalent
Must possess one or more of the following: Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
Graduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter field
Bachelor’s degree in protective services, business, or related field
A minimum of 8 or more years of active service in any military branch
Associate’s degree (or 60 credits) or higher in criminal justice with current or prior active military service
2 years of work experience in public sector dispatch or emergency operations center
2 years of verifiable data center security experience

Job Responsibility

Monitor all security, communications, and fire/life safety systems within the designated region via the provided monitoring systems
Proactively monitor all surveillance cameras and CCTV remote viewer programs. Monitors and responds to all security/life safety system alarms
Answer and respond to events and situations received over regular and emergency phones and intercoms
speak clearly, give direction, and provide guidance to employees and security staff during emergencies
Serve as the liaison between all departments and the security department
Handle (without delay) complaints and unusual/critical event information to Shift Supervisor, Account Manager, and Security Director
Accurately document routine and unusual events occurring on or near the facilities
Accurately maintain control of all equipment and keys in the Control Room. Accurately logs all equipment and keys signed out and returned by security, parking, and shuttle bus staff
Complete “task work orders" for all reported maintenance needs
Inform (without delay) the Shift Supervisor / Account Manager of any missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systems

What we offer

Employee Assistance Program
Employee Discount Program
Tuition Discount Program
Training & Career Development Programs

Fulltime

Security Operations Center Operator

Allied Universal® is hiring a Security Operations Center Officer. The Security O...

Location

United States , Doral, Florida; Sweetwater, FL

Salary:

17.95 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

Must possess a high school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Demonstrated analytic and critical thinking skills and ability to prepare reports
Ability to prioritize workload based on urgency
Demonstrated important level of competency with advanced computer systems (e.g., hardware, software, and networks)
Ability to communicate effectively with IT and Security Systems professionals
Demonstrated ability to operate radio, telephone equipment, and/or console monitors
Ability to adapt to a dynamic work environment while working under pressure
Minimum 1+ years Dispatch Experience
Must have a Class “D” license

Job Responsibility

Alarm monitoring
CCTV monitoring
Camera Survey
Answering phones
operate IP based telephone system
Radio Dispatch
use multi-channel communications
Radio and call logging
Incident Report issuance and collection
Operations support, routing of call information to the appropriate units for handling

What we offer

Employee Assistance Program
Employee Discount Program
Tuition Discount Program
Training & Career Development Programs

Fulltime

Operator- Communications

Under the general supervision of the Communications Operating Center Supervisor ...

Location

Sint Maarten , Philipsburg

Salary:

Not provided

Adtalem Global Education

Expiration Date

Until further notice

Requirements

Completion of secondary education required
Candidates with post-secondary (university-level) education in security, justice studies, management, supervision, or related fields preferred
Must be willing to work a flexible schedule including after-hours, weekends and public holidays
Skilled in report writing
Must be willing and able to attend and successfully complete all required training and continuing education
Computer literate
Ability to have a general knowledge and enforce, if applicable, laws, rules and regulations
read, understand and interpret standard official legal documents
exercise judgment and discretion in analyzing and resolving problems
read, correct and prepare clear and concise reports

Job Responsibility

Receives and processes emergency and non-emergency calls from members of the AUC Community both on and off campus
Determines nature and location of emergency, prioritize
dispatch emergency units, if applicable, and in accordance with established procedures
Ensure optimized use of Communications Operating Center technology and systems
Ensure system failures are escalated both internally and externally
Coordinate and review surveillance footage and submit surveillance reports accurately and on-time as outlined in established protocol and/or process/procedures documents
Maintain Communications Operating Center registers and logs and follow protocol and procedures to ensure positive results on inspections
Demonstrate sensitivity to, and respect for, a diverse population
Operate a personal computer and enter data into computer database
Perform duties of Campus Patrol Supervisor in event the Supervisor is sick or on vacation

Fulltime

Security Operations Center Operator

Location

United States , Miami

Salary:

22.00 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

Must possess a high school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Work experience must include of the following: Demonstrated analytic and critical thinking skills and ability to prepare reports
Ability to prioritize workload based on urgency
Demonstrated high level of competency with advanced computer systems (e.g., hardware, software, and networks)
Ability to communicate effectively with IT and Security Systems professionals
Demonstrated ability to operate radio, telephone equipment and/or console monitors
Ability to adapt in a dynamic work environment while possibly working under pressure.

Job Responsibility

Alarm monitoring
CCTV monitoring
Camera Survey
Answering phones
operate IP based telephone system
Radio Dispatch
use multi-channel communications
Radio and call logging
Incident Report issuance and collection
Operations support

What we offer

Weekly and Daily Pay Available
Employee Assistance Program
Employee Discount Program
Tuition Discount Program
Training & Career Development Programs

Fulltime

Security Operations Center Watch Lead

Waymo is an autonomous driving technology company with the mission to be the wor...

Location

United States , Phoenix

Salary:

57.70 - 62.50 USD / Hour

Waymo

Expiration Date

Until further notice

Requirements

5+ years of experience leading operations within a Global Security Operations Center (GSOC), Military Operations Center, Emergency Operations Center (EOC), or a similar 24/7 command center environment with a primary focus on physical security and incident response
A proven track record of making independent, critical decisions in high-pressure, time-sensitive security environments
Bachelor’s degree in Security Studies, International Relations, Political Science, Emergency Management, Criminal Justice, or a similar field
Demonstrated ability to leverage internal telemetry and external risk data—including OSINT, social media analysis, and incident volume—to synthesize multiple information streams and provide actionable situational awareness
Strong verbal and written communication skills with the ability to influence response actions and provide clarity during fast-paced events

Job Responsibility

Maintain Situational Awareness: Serve as the primary lead for monitoring Waymo’s global footprint, identifying and assessing potential impacts on personnel, the autonomous fleet, and facilities
Manage Real-Time Events: Oversee the security response for active incidents, ensuring operational excellence and strict adherence to established protocols
Represent Physical Security: Act as the physical security representative during the initial stages of all incident responses and crises, collaborating with partners in Facilities, EHS, Operations, Safety, Legal, and Resilience
Conduct Briefings: Provide clear and concise situational updates to leadership during active security events, with the professional judgment to identify when incidents require higher-level intervention
Ensure Operational Quality: Perform real-time audits of incident logs, dispatch recordings, and mass notifications to ensure accuracy, speed, and professionalism
Finalize Reporting: Review and finalize end-of-shift reports to ensure all critical data points are captured for long-term trend analysis

What we offer

discretionary annual bonus program
equity incentive plan
generous Company benefits program
top-notch medical, dental and vision insurance
mental wellness support
gym membership
special wellness programs
competitive compensation
bonus opportunities
equity

Fulltime

Security Operations Center Watch Lead

As a Security Operations Center Watch Lead, you will be responsible for maintain...

Location

United States , Tempe

Salary:

57.70 - 62.50 USD / Hour

Waymo

Expiration Date

Until further notice

Requirements

3+ years of experience leading operations within a Global Security Operations Center (GSOC), Military Operations Center, Emergency Operations Center (EOC), or a similar 24/7 command center environment with a primary focus on physical security and incident response (this is not a cybersecurity position)
A proven track record of making independent, critical decisions in high-pressure, time-sensitive security environments
Bachelor’s degree in Security Studies, International Relations, Political Science, Emergency Management, Criminal Justice, or a similar field
Demonstrated ability to leverage internal telemetry and external risk data—including OSINT, social media analysis, and incident volume—to synthesize multiple information streams and provide actionable situational awareness
Strong verbal and written communication skills with the ability to influence response actions and provide clarity during fast-paced events

Job Responsibility

Maintain Situational Awareness: Serve as the primary lead for monitoring Waymo’s global footprint, identifying and assessing potential impacts on personnel, the autonomous fleet, and facilities
Manage Real-Time Events: Oversee the security response for active incidents, ensuring operational excellence and strict adherence to established protocols
Represent Physical Security: Act as the physical security representative during the initial stages of all incident responses and crises, collaborating with partners in Facilities, EHS, Operations, Safety, Legal, and Resilience
Conduct Briefings: Provide clear and concise situational updates to leadership during active security events, with the professional judgment to identify when incidents require higher-level intervention
Ensure Operational Quality: Perform real-time audits of incident logs, dispatch recordings, and mass notifications to ensure accuracy, speed, and professionalism
Finalize Reporting: Review and finalize end-of-shift reports to ensure all critical data points are captured for long-term trend analysis

What we offer

discretionary annual bonus program
equity incentive plan
generous Company benefits program
health and wellness
financial wellness
flexibility and time off

Fulltime

Security Operations Assistant Account Manager

Allied Universal® is looking to hire an Assistant Site Manager - Gaithersburg Se...

Location

United States , Gaithersburg

Salary:

61780.00 - 71780.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

A bachelor's degree from an accredited institution. An associate degree with additional relevant experience, or substantial directly related experience in lieu of a degree, may be considered
At least 3 years of experience managing employees in a command center, 911 dispatch center, or similar operational environment
At least 3 years of experience in a related field such as security, law enforcement, public safety, corrections, emergency response, detention, social work, or a comparable operational field
Strong computer proficiency, including Microsoft Teams, Word, Excel, PowerPoint, and Outlook
Experience working with security and incident management platforms is preferred, including systems such as AXIS Camera Station, C-Cure 9000, Eptura Visitor Management System, Rave Mobile Safety Suite, and Heliaus Incident Management
Strong leadership, communication, organizational, and problem-solving skills, with the ability to manage multiple priorities and meet deadlines in a 24/7 operational environment
Experience reviewing incidents, managing investigative follow-up, and maintaining accurate, defensible documentation in a high-accountability operational environment
Experience using data, metrics, and reporting tools to monitor operational performance, identify trends, and support leadership decision-making
The ability to be accessible by mobile phone 24/7/265 to support operational needs

Job Responsibility

Assist with the planning, organization, scheduling, staffing, and daily management of 24/7 Command Center operations and site security functions
Support daily 24/7 Command Center operations, including call handling, dispatch, incident triage, incident escalation, system monitoring, and event documentation
Assist in supervising contract security personnel and help ensure appropriate staffing, shift coverage, accountability, and operational continuity across all posts
Support onboarding, on-the-job training, recurrent training, and emergency preparedness exercises for Command Center Operators and security personnel
Help ensure compliance with client and company policies, post orders, SOPs, reporting standards, and other operational requirements
Maintain close coordination with site leadership to ensure timely follow-up, escalation, documentation, and review of security incidents and events
Review reports, logs, duty records, and operational documentation for completeness, accuracy, and compliance
Monitor incident trends, workflow, and performance metrics
prepare reports and recommend process improvements to strengthen service delivery and reduce risk
Assist in coordinating drills, tabletop exercises, and live emergency response exercises, support after-action reporting and continuous improvement

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401 (k)
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly
Employee Assistance Program
Employee Discount Program
Tuition Discount Program
Training & Career Development Programs

Fulltime