Security Officer

• Foster a professional, safety‑focused environment by ensuring all employees follow hotel safety and security policies and procedures
• Issue and track master keys, radios, and other essential equipment for Security team members
• Provide First Aid and CPR when needed and respond appropriately to all emergency situations within the resort
• Support the Emergency Response Team and Health & Safety Committee by assisting with required trainings, including Fire Life Safety, OSHA, BBP, HazCom, and other safety programs
• Proactively identify and prevent situations that may compromise guest safety or the resort’s reputation
• Maintain a strong presence throughout the property, remaining aware, approachable, and responsive to guest and employee needs
• Serve as a confident problem‑solver, delivering exceptional hospitality in all interactions and representing the Security Department in meetings, VIP relations, and special situations
• Conduct thorough follow‑up and investigations on all incidents, ensuring accurate documentation and timely closure
• Apply knowledge of local laws, policies, and procedures to guide responses to both emergency and non‑emergency situations
• Maintain accurate administrative records, including incident reports, patrol and dispatch logs, lost and found, employee lockers, parking, and safety/security audits

• 1+ years experience with security, preferably in a luxury hospitality environment
• Strong communication skills in both English and Spanish
• Knowledge of NM-OSHA, OSHA, New Mexico & Santa Fe Fire Code, Penal Code, Civil Code
• Knowledge of Workers Compensation and ADA
• Current certifications in First Aid, AE, and CPR
• Experience with KEY WATCHER TOUCH key system and DORMAKABA door lock preferred
• Proficiency with computers
• Ability to stand for long periods of time, walk the resort, and lift up to 50 lbs.
• Flexible schedule- availability to work evenings, weekends, and holidays

Experience with KEY WATCHER TOUCH key system and DORMAKABA door lock preferred

• Free and discounted stays at 135 Four Seasons locations worldwide
• Global growth opportunities
• Food & beverage and spa discounts
• Free employee meals
• Complimentary employee parking
• Comprehensive training & development
• Medical benefits, including parental leave
• 401(k) Retirement Plan
• PTO + sick leave pay
• A culture that breeds success and rewards
• Competitive pay: $22.66 hourly