Security Officer

• Patrol all assigned locations of the building, parking lot, grounds and perimeters of the venue
• Protect all building and property from damage, theft and vandalism
• Secure building/conduct lockdown by locking/closing doors of lobby, meeting rooms, gates etc
• Prepare parking lot for event parking
• Barricade sections of building according to need
• Shut down lights according to need
• Patrol and inspect building including parking lot
• Create, complete and maintain reports and/or logs of inspections, repair activity and findings
• Ensure parking lot is set to proper level and parking configuration based on anticipated activity and safety requirements
• Investigate suspicious persons and be alert for vandalism and property damage
• May make corrections to unsafe conditions under the direction of management
• Identify and report all unsafe conditions to supervisor/ management immediately
• Acts as a greeter for incoming event attendees
• Direct traffic/perform traffic control (vehicle and/or pedestrian)
• Answer various internal/external inquiries via phone, email or in person
• Monitor security cameras for suspicious person(s) and/or activity and report to supervisor/management accordingly
• Manage signing visitors in/out of building and dispensing equipment, keys, passes etc
• Communicate and monitor radio transmission and ensure information is delivered correctly to necessary person(s)
• Create, complete and maintain various reports and/or logs of inspections, incidences, lost and found, repair activity and/or findings etc
• Collect parking fees and tickets from patrons parking in the Hawai‘i Convention Center parking lot(s)
• Print parking receipts and give to patrons as requested
• Responsible for cash banks
• Prepare money deposit by reconciling collected parking tickets and monies
• Ensure proper level of supplies, such as parking tickets, receipts, credit card rolls, printer ribbon etc
• Assist in Emergency Evacuation and Crisis Scenario situations, practices and drills
• Conduct periodic inspections of fire extinguishers, safety equipment and supplies
• May administer CPR/First Aid as needed during emergency and/or crisis situations
• Investigate all incidents as assigned

• High School Diploma or its equivalency
• State of Hawai‘i Board of Private Security Certification
• Basic computer skills and working knowledge of Microsoft Office
• Demonstrated ability to follow departmental and company procedures accurately and efficiently
• Must be able to work ticket settlement machinery and calculator
• Required to have a professional, positive and friendly demeanor/attitude at all times
• Must be able to defuse and resolve situations when patrons/customers may be unsatisfied
• Must be able to remain in an extended stationary position for entire shift (8-10 hours)
• Must be able to walk, run or move quickly to respond to emergency situations
• Must be able to work varied shifts, weekdays, weekends, holidays and additional hours as venue schedule requires
• First Aid / CPR Certification
• Must have the ability to work harmoniously in a team setting exhibiting the “Aloha Spirit”

A minimum of 0-2 years of related work experience