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To work as a Core Security Supervisor, providing a high level of customer service at our client site. Act as the first point of contact for all staff and visitors entering the Woodside Leisure Park. Liaise with the client and stakeholders where required/requested. Working alongside the other service lines on site. Ensuring the protection of persons and property and thereby the provision of a safe and secure environment.
Job Responsibility:
To work as a Core Security Supervisor, providing a high level of customer service at our client site
Act as the first point of contact for all staff and visitors entering the Woodside Leisure Park
Liaise with the client and stakeholders where required/requested
Working alongside the other service lines on site
Ensuring the protection of persons and property and thereby the provision of a safe and secure environment
The maintenance of good order on site, including the protection of everyone therein against violent acts, abuse and accident
The protection of the client’s property against loss, theft, damage (including fire and water) and waste
The protection of private property belonging to the client, their staff and visitors against loss, theft and damage
Prevent offences against the law of the land, UniTrust disciplinary codes and policies and ensure all are brought to the attention of the management team
Ensure basic fire precautions are in place and means of escape are clear (this relates to all final exits from each unit)
Undertake external patrols and inspections in accordance with Assignment Instruction/SOP’s
Utilising the patrolling and reporting system where applicable
Working in a leisure park environment, with heavy vehicle and person movement
Working with each unit tenants to ensure relevant security procedures are observed
Escalating any security and maintenance related issues to the SDM/FM (Service Delivery/Facilities Manager) and Unitrust Contract Manager by way of a detailed and accurate email/incident report
As a part of the SDM’s/FM’s Response Team, provide assistance with emergency procedures in accordance with instructions and training
Management of Contractors for the client and tenants
Completing permit to work forms as required
Carry our escort duties for Contractors and some deliveries as required (if applicable)
Ensuring that no unauthorised persons are permitted in prohibited areas
Maintaining accurate records
Manage ad-hoc projects/tasks
Monitoring and responding to incidents
Key Control and management of daily issues
General security gate house duties
Requirements:
Officers must have the Security Industry Training Organisation basic qualification or equivalent experience
First aid qualification is desired, but not essential, as training can be provided by company
Officers must undergo a minimum of 3 days on site training (x2 day and x1 night for familiarisation)
Excellent literacy and communication skills, together with excellent verbal and written English
Possess a good telephone manner
Be computer literate, E-mail, Word and Excel
Carry and be capable or using all security equipment necessary to efficiently perform the duties required of a professional security officer
A consistently smart appearance in the uniform provided and required by UniTrust and its clients
Reliability, energetic, self-motivation and ability to use own initiative and work without supervision
Be able to cope with multiple tasks in a calm professional manner
Excellent timekeeping at all times
The ability, tact and diplomacy to deal with people at all levels including the client, the client’s tenants and visitors in all circumstances including emergencies and other times of stress
Self-confidence and an interest in self-development
An excellent level of physical fitness to enable the post holder to perform patrol and emergency response duties efficiently and effectively
The nature of the role is such that it is critical that the post holder has and will maintain an excellent record of attendance and timekeeping