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Provide response and documentation to security and safety related incidents, ensure proper preventative measures by maintaining presence and patrol of property including all guest floors as well as service areas in a professional and courteous manner.
Job Responsibility
Provide response and documentation to security and safety related incidents
Ensure proper preventative measures by maintaining presence and patrol of property including all guest floors as well as service areas in a professional and courteous manner
Patrol the interior and exterior of the hotel, residence and office space
Investigate crimes and accidents occurring in the hotel and create incident reports of guest and employee accidents and incidents
Comply with preventative safety and security measures
Assist in handling of unusual guest or employee problems, such as, but not limited to noise complaints, disorderly conduct, theft, power failures etc
Respond and assist with all emergency situations in the hotel as necessary
Comply with Four Seasons' Category One and Category Two Work Rules and Standard of Conduct as set forth in EmPact
Work harmoniously and professionally with co-workers and supervisors
Operate and control the keys, lock system, alarm system, surveillance system and fire protection system
The ability to conduct VIP escorts in a professional and courteous manner
Assist handicapped guests
Actively participate in day-to-day security operations of the property
Actively assist Safety Committee
Requirements
High school or equivalent diploma
Experience required by position is minimum of 1 full year of employment in related position with Four Seasons or other organization, or Law Enforcement / Military experience
Requires a working knowledge of basic security procedures
Requires knowledge and ability to operate computer equipment
Ability to read and write English
What we offer
Medical, Dental, Vision, 401K
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide