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Security Officer

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Legends Global

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Location:
United States , Honolulu

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Category:
Physical Work

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Contract Type:
Not provided

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Salary:

22.00 USD / Hour
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Job Description:

Provides exceptional guest service while maintaining a safe and secure environment at the Convention Center and adhering to guidelines set forth by management.

Job Responsibility:

  • PATROL, SECURE AND PROVIDE SAFETY: Assist in managing overall building safety at all times (before, after and/or during events). Patrol all assigned locations of the building, parking lot, grounds and perimeters of the venue.
  • Protect all building and property from damage, theft and vandalism.
  • Secure building/conduct lockdown by locking/closing doors of lobby, meeting rooms, gates etc.
  • Prepare parking lot for event parking
  • Barricade sections of building according to need
  • Shut down lights according to need
  • Patrol and inspect building including parking lot: be aware of current building safety and safety standards, equipment status, parking lots gate arms, overall pay station, needed repairs, cleanliness and parking situations
  • Create, complete and maintain reports and/or logs of inspections, repair activity and findings.
  • Ensure parking lot is set to proper level and parking configuration based on anticipated activity and safety requirements.
  • Investigate suspicious persons and be alert for vandalism and property damage.
  • May make corrections to unsafe conditions under the direction of management.
  • Identify and report all unsafe conditions to supervisor/ management immediately.
  • Acts as a greeter for incoming event attendees, in garage, lobby, porte-cochere, or other locations, providing an “Aloha welcome” with a smile and offering assistance and information.
  • Direct traffic/perform traffic control (vehicle and/or pedestrian) to maintain successful traffic operations at all times and provide exceptional customer service to the patrons of the Hawai‘i Convention Center.
  • SECURITY BASE MANAGEMENT: Answer various internal/external inquiries via phone, email or in person.
  • Monitor security cameras for suspicious person(s) and/or activity and report to supervisor/management accordingly.
  • Manage signing visitors in/out of building and dispensing equipment, keys, passes etc. as required.
  • Communicate and monitor radio transmission and ensure information is delivered correctly to necessary person(s).
  • Create, complete and maintain various reports and/or logs of inspections, incidences, lost and found, repair activity and/or findings etc., following department protocol.
  • CASH HANDLING/PARKING LOT: Performs cashiering functions so as to collect parking revenue from patrons: Collect parking fees and tickets from patrons parking in the Hawai‘i Convention Center parking lot(s).
  • Print parking receipts and give to patrons as requested.
  • Responsible for cash banks which includes receiving the cash bank, returning it to supervisor, ensuring the money inside is correct and having knowledge of the balance and the banks whereabouts at all times.
  • Prepare money deposit by reconciling collected parking tickets and monies to ensure there is a balance and money collected is accurate.
  • Ensure proper level of supplies, such as parking tickets, receipts, credit card rolls, printer ribbon etc. or other necessary items are kept at all times.
  • EMERGENCY EVACUATIONS AND CRISIS SCENARIOS: Assist in Emergency Evacuation and Crisis Scenario situations, practices and drills.
  • Ensure smooth training of participants in preparation of true evacuations and/or crises.
  • Successfully participate in drills to test knowledge and practicality of evacuation/emergency procedures, conduct inspections of areas and report to security base the status of the emergency situation.
  • Conduct periodic inspections of fire extinguishers, safety equipment and supplies.
  • May administer CPR/First Aid as needed during emergency and/or crisis situations.
  • Investigate all incidents as assigned.

Requirements:

  • A minimum education level of: High School Diploma or its equivalency
  • A minimum of 0-2 years of related work experience
  • State of Hawai‘i Board of Private Security Certification
  • Basic computer skills and working knowledge of Microsoft Office.
  • Demonstrated ability to follow departmental and company procedures accurately and efficiently.
  • Must be able to work ticket settlement machinery and calculator.
  • Required to have a professional, positive and friendly demeanor/attitude at all times to ensure the Hawai‘i Convention Center demonstrates Aloha and delivers exceptional customer service.
  • Must be able to defuse and resolve situations when patrons/customers may be unsatisfied by being communicative, courteous and empathetic with the ability to communicate clearly specific instructions and explanations.
  • Must be able to remain in an extended stationary position for entire shift (8-10 hours).
  • Must be able to walk, run or move quickly to respond to emergency situations.
  • Must be able to work varied shifts, weekdays, weekends, holidays and additional hours as venue schedule requires.
  • First Aid / CPR Certification
  • Must have the ability to work harmoniously in a team setting exhibiting the “Aloha Spirit” to fellow workers, guests, clients and the community so as to provide exceptional customer service while demonstrating behaviors that reflect the Hawai‘i Convention Center’s vision, mission statement and values.

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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