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The Security Officer reports to the Director of Security. Under general supervision, the Security Officer monitors and provides protection and security for facilities, premises, employees, patients and visitors. This position responds to security calls within the medical center and conducts basic investigations as well as troubleshooting of the electronic visitor management system.
Job Responsibility:
Monitors and provides protection and security for facilities, premises, employees, patients and visitors
Responds to security calls within the medical center
Conducts basic investigations
Troubleshooting of the electronic visitor management system
Operate, conduct basic investigative techniques of the electronic visitor “Raptor” management system
Interview and obtains detailed information from victim/witnesses to complete reports
Responds and engages with calls for service 24/7 throughout the medical centers
Engages in physical restraint of aggressive psychiatric patients, aggressive patients, aggressive family members and aggressive visitors
Recover and secure firearms, knives and other weapons from patients, families and visitors
Conducts weapon detection protocols during Gun Shot Weapon (victim) Operations in the Emergency Department
Check in bodies into the morgue and release to appropriate coroners and/or funeral home services
Performs routine patrol by foot, vehicle or assigned golfcart of the parking lots to help deter criminal activities and to assist visitors and CTM’s
Locates and issues tickets of offenders (CTM’s) parked in unauthorized parking areas
Professionally greets patients, families, visitors and the ability to effectively communicate
Educates patients, families and visitors regarding appropriate services and available resources and assist with wayfinding
Demonstrates a commitment to problem resolution by embracing a creative approach and focusing on efficient solutions to promote the desired outcomes
Meets key performance metrics for area and demonstrates compliance with policies/processes
Requirements:
Must be 21 years of age
Must have a High School Diploma or equivalent
Must possess a valid Driver’s License
At least 1 year experience in Security or equivalent job functions is preferred but not required
Ability to physically patrol the perimeter of the medical center and parking lot
Ability to communicate tactfully with the public
Knowledge of methods of security in buildings and grounds institution is preferred
Ability to perform job functions while standing
Ability to perform job functions while sitting
Ability to perform job functions while walking
Ability to climb stairs
Ability to work indoors
Ability to work outside in temperature extremes
Ability to work from elevated areas
Ability to work in confined/cramped spaces
Ability to perform job functions from kneeling positions
Ability to bend at the waist
Ability to twist at the waist
Ability to squat and perform job functions
Ability to perform “pinching” operations
Ability to perform gross motor activities with fingers and hands
Ability to perform firm grasping with fingers and hands
Ability to perform fine manipulation with fingers and hands
Ability to reach overhead
Ability to perform repetitive motions with hands/wrists/elbows and shoulders
Ability to fully use both legs
Ability to use lower extremities for balance and coordination