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Job Title: Security Officer Location: Old Broad Street Contracted Hours: 4 on 4 off night only Rest Avg: 42 pw We offer above industry standards benefits to our employees such as. Virtual GP 24/7 Employee Assistance Programme Group Life Assurance Workplace Pension Cycle to Work Scheme Tech Scheme Company Sick Pay Scheme Long Service Awards Recognition Awards Comprehensive Training Discount Platform Wellbeing Platform Living Wage Foundation Service Provider Progression opportunities
Job Responsibility:
Deliver outstanding customer service to staff and visitors
Take an active interest in, and give commitment to the client
Ensure that the environment and service is truly excellent and beyond expectation
Promote the client, tenants other service providers positively
Be flexible and adaptable to all tasks or challenges
Be highly presentable, accountable
take responsibility and ownership for any tasks identified or allocated
Ensure all contact is clear, courteous, polite, professional and respectful
Ensure complete client/tenant/other service provider confidentiality
Appropriate use of CCTV/access control and any other electronic management system
Be familiar with all Security and Emergency procedures on site
Embrace and deliver the bespoke training requirements
Completion of rostered duties and all associated tasks
Ensure that all Health and Safety and Environmental procedures are followed
To complete any other reasonable task as instructed by your line manager
To support internal and external audit processes
To act with integrity and in the best interests of the company
To be resilient to working in the most sensitive environments
Be prepared to manage a wide variety and diversity of scenarios
Assist in the induction, development, or ongoing training of new team members
Act in accordance with Company Policies and Procedures
Welcome and assist staff, clients, tenants, and visitors
Work with all colleagues to ensure the integrity of security
Early identification and mitigation of any threats
Have an outstanding knowledge of the premises
Develop and maintain positive relationships with all staff
Have good knowledge of the local area
Respond to alarms
Ensure a safe and secure working environment
Check identity and credentials of staff, contractors and visitors
Record details of any suspected criminal activity
Carry out proactive patrols
Requirements:
Valid SIA Security Guarding or Door Supervisor Licence
Excellent oral, written communication skills, interpersonal skills, and confidence