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Security Officer actively participates in the day-to-day security operations of the property to ensure the safety and security of all guests, personnel and property.
Job Responsibility:
Patrol and monitor premises
Access Control and Visitor Management
Respond to Emergencies and Incidents
Guest and Employee Assistance
Surveillance Monitoring
Incident Reporting and Documentation
Enforcement of Policies and Procedures
Loss Prevention and Asset Protection
Participation in Training and Drills
Requirements:
Calm, courteous, and service-oriented demeanor, even under pressure
Additional coursework or certifications in criminal justice, security management, or hospitality is a plus
Familiarity with emergency response, access control, and guest service in a hotel setting is highly desirable
Proficiency in English (verbal and written) is required
Ability to handle sensitive situations with empathy, confidentiality, and professionalism
Must possess legal work authorization in Mexico
Nice to have:
Additional coursework or certifications in criminal justice, security management, or hospitality
Familiarity with emergency response, access control, and guest service in a hotel setting
What we offer:
Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Employee discount for stays at any Four Seasons worldwide
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Access to hotel fitness and wellness programs (where applicable)
Recognition programs and employee wellness initiatives