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Security Officer

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Four Seasons

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Location:
United States of America , Minneapolis

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

25.88 USD / Hour
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Job Description:

The Four Seasons Hotel Minneapolis seeks a Security Officer to join our talented team! Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work.

Job Responsibility:

  • Monitors, responds and trains for emergency/security systems and incidents
  • Is the safety and policy leader for the overnight shift
  • Assists guests and employees with operational tasks
  • Responds as a 1st responder trained in CPR
  • Answers phones and directs calls
  • Assist the Hotel team with responsibility to ensure the protection of guests, patrons and associates
  • their property, Hotel property, building and grounds
  • Enforce Hotel rules, regulations and policies as well as the departments’ rules, policies and standards
  • Promote safety awareness and enforcement throughout the Hotel to reduce accidents and loss by providing training as required
  • Respond to all emergency calls including Emergency Response team calls
  • Will assist in the Fire Command center when needed
  • Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures
  • Patrol building noting and correcting safety, security, and fire hazards
  • Able walk/run up stairs carrying a fire extinguisher
  • Implement all policies and procedures regarding security and safety
  • Share duties in Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control
  • Respond properly in any hotel emergency safety situation
  • Assist with Worker’s Compensation, complete reports, and maintain a health and safety
  • Write comprehensive incident reports and conduct thorough investigations
  • Maintain report records, assist and follow-up on investigations, and approve reports and logs
  • Initiates and assists General liability reports
  • Promotes loss prevention through training and awareness throughout the building to reduce claims
  • Project an image of friendliness, professionalism and willingness to provide personalized services to all building occupants, workers, and neighbors, whether over the phone or in person
  • Act as a liaison with all law enforcement agencies, city and federal agencies and hotel associations
  • Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicated issues etc
  • Contain and transport items potentially contaminated in accordance with Blood Borne Pathogen program and training
  • Provide basic security services, key control, guest and function room lock problems/reprogramming, guestroom safe malfunctions, and lock out
  • Participate and take an active role in the development and implementation of the hotel’s fire plan
  • In addition to testing the hotel’s Fire and Emergency Response preparedness
  • Works harmoniously and professionally with co-workers and supervisors

Requirements:

  • At least 1+ years of security experience, preferably within Hotels
  • High School diploma - Bachelors Degree Preferred
  • Apply an ethical approach to the outcome of situations
  • Strong interpersonal and relationship-building skills to work with peers, superiors and clients
  • Work in a safe, prudent and organized manner
  • Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts
  • Reading, writing and oral proficiency in the English language
  • Ability to multi-task in a high volume and demanding environment
  • Strong problem solving skills, ability to handle difficult situations and guests

Nice to have:

  • Bachelors Degree
  • Security experience within Hotels
What we offer:
  • Comprehensive health and vision insurance (Available to Full-Time employees only)
  • Discovery nights at Four Seasons Properties around the globe
  • Holiday and vacation pay (Available to Full-Time employees only)
  • Daily meals inspired by award-winning chefs
  • Uniforms and uniform care
  • Sick pay
  • Disability coverage and life insurance (Available to Full-Time employees only)
  • Parking discounts
  • Staff lounge and cafeteria space with city view
  • Up to eight weeks of parental leave pay (Available to Full-Time employees only)
  • Fur baby insurance
  • 401(k) retirement plan
  • Discounted accommodations at Four Seasons properties worldwide
  • Dental coverage available at a discounted rate (Available to Full-Time employees only)

Additional Information:

Job Posted:
March 01, 2026

Employment Type:
Parttime
Work Type:
On-site work
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