Security Officer Job at Four Seasons (Arusha)

Job Description

The Security Officer is a key individual in achieving the goals and quality standards of the Security Department. The Security Officer must follow and perform all the duties and standards in the department. The mission for the Security Department is: 'protect the life and safety of our guests and employees, protect physical assets and property, ensure security standards are met and maintained and provide service to guests and employees'. As such, the Security Officer has responsibility for: Performing security patrol and duties on a day-to-day basis. Working with the Security Supervisor, Assistant Manager Safety & Loss Prevention and the Director of Safety & Loss Prevention to be proficient in the department operations, in his/her responsibility and for other special projects as may be requested. Having a working knowledge of all security P&Ps and all the equipments and databases.

Job Responsibility

Perform security patrol and duties on a day-to-day basis
Work with Security Supervisor, Assistant Manager Safety & Loss Prevention and Director of Safety & Loss Prevention
Have working knowledge of all security P&Ps and equipment and databases

Requirements

Adhere to established standard of conduct and house rules, fire regulations and department procedures and policies
Wear issued uniform and ensure neat, clean and tidy appearance at all times
Report to work on time, aware of schedule
Work closely with Security supervisor
Patrol public areas regularly
Escort guests
Control staff entrance and conduct baggage checks
Ensure health and safety regulations are observed
Check security of storerooms and offices
Perform delivery and pickup of guest baggage
Document any crime or incident
Liaise with Director of Safety and Security
Accept and secure items of lost property
Be familiar with emergency response and evacuation procedures
Monitor and control issue of hotel master keys
Open/repair in-room safes
Receive deliveries of goods
Administer emergency first aid
Open staff housing and conduct housing checks
Make senior management aware of incidents
Comply with Four Seasons' Work Rules and Standards of Conduct
Work harmoniously with co-workers and supervisors
Be familiar with Four Seasons Health & Safety program Lead with Care
Attend mandatory training

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Security Officer

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