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Four Seasons Hotel and Residences New Orleans is seeking candidates to join our dynamic Security team as Security Officer-PM Shift. The Security Officer is a vital member of our Security team who is responsible for providing a safe and secure environment for the employees and in which guests can relax and/or conduct business. This role actively participates in the day-to-day security operations of the property to ensure the safety and security of all guests, personnel and property.
Job Responsibility:
Assist hotel team with responsibility to ensure the protection of guests, patrons and associates
their property, hotel property, building and grounds
Enforce hotel rules, regulations and policies as well as the departments rules, policies and standards
Promote safety awareness and enforcement throughout the hotel to reduce accidents and loss by providing training as required
Respond to all emergency calls including Emergency Response team calls
Patrol building noting and correcting safety, security, and fire hazards
Able walk/run upstairs carrying a fire extinguisher
Share duties in Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control
Assist with Worker’s Compensation, complete reports, and maintain a health and safety log
Write comprehensive incident reports and conduct thorough investigations
Maintain report records, assist and follow-up on investigations, and approve reports and logs
Promote loss prevention through training and awareness throughout the building to reduce claims
Requirements:
At least 2 years of security detail experience, preferably in a luxury hotel or resort
Compliance with Grooming Standards
CPR and First-Aid certification
Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions
Willing to work in a fast-paced environment
Ability to operate all computer equipment necessary to perform the job
Excellent communication and interpersonal skills that requires professionalism and the ability to exercise discretion with privileged information
Ability to work closely with other departments and communicate clearly and effectively with colleagues and guests
Ability to lift, carry, and move up to 50 lbs
Valid U.S. work authorization documents
Nice to have:
Knowledge of Opera, Microsoft Office Suite, and HotSOS
What we offer:
A Rewarding Work Culture, with mentoring, training and development opportunities
Comprehensive Benefits package including a world class Medical, Dental, and Vision insurance program
401k participation with a company matching program after 30 days of employment
Discounted Accommodations at Four Seasons Worldwide
Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras
Complimentary employee meals prepared by the Four Seasons Culinary Team
Complimentary uniforms that are laundered by our housekeeping department
Discounted parking near hotel
Competitive Salary, wages, and a comprehensive benefits package