Security Officer Job at Marriott Bonvoy (Richmond)

Job Description

Summary: The Security Officer will be responsible for promoting a safe environment for guests and associates of the hotel, assisting in maintaining order, enforcing internal rules and regulations, and investigating and reporting incidents involving the loss of property, theft, personal injury, motor vehicle accident, etc. that may result in claims against the hotel.

Job Responsibility

Report and documents any unsafe working practices or conditions, and recommend corrective action
Monitor, document, and report suspicious activity observed on security cameras
Identify visitors at associate entrance, issue and collect passes in accordance with procedures
Control and account for all keys, especially keys to critical areas
Conduct investigations of all incidents of theft, fraud, violence, property damage, personal injury, unlawful entry, trespassing and any other event that creates a disturbance on the premises or which may result in a claim against the organization. Create a detailed written report of your investigation
Observe persons on premises who abuse hotel facilities, intrude into restricted areas, disturb or intrude upon the privacy of guests. Initiate action to remove such individual(s) from the premises
Thorough knowledge of hotel's emergency fire, bomb threat, first aid, and tornado procedures and evacuation plan
Maintain a detailed log book and activity sheet entries
Log in items and secure items for lost and found
Generate associate identification cards
Other duties as assigned by management

Requirements

Knowledge of CCTV operations preferred
CPR and First Aid certified or willingness to be certified once hired
Basic computer skills of the Microsoft Office Suite
Fluent in English (spoken and written)
Bilingual in English and Spanish preferred
Ability to create a legible activity/incident/investigative report
Capable of communicating with tact and professionalism
This role does not require security certification

Nice to have

Knowledge of CCTV operations preferred
Bilingual in English and Spanish preferred

What we offer

Medical
Dental
Vision
Paid Parental Leave
Life Insurance
Employee Assistance Program (EAP)
401(k)
Vacation and Paid Time Off (PTO)
Tuition Reimbursement
Complimentary and Discounted Rooms

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