Security Officer Job at ACES Group (Brisbane)

Job Description

ACESGroup is seeking experienced and motivated Security Guards to join our team at South Bank in Brisbane. We have multiple positions available across a variety of roles including: Shift Team Leader, Control Room Operator, Rover / Foot Patrol Officer. These roles form part of a professional, client-focused security operation delivering safe, secure, and customer-friendly services within a dynamic environment.

Job Responsibility

Monitoring CCTV and physical security systems (Control Room Operator)
Conducting regular visible patrols and responding to incidents (Rover)
Providing customer assistance and engagement and welfare support with vulnerable people
Maintaining strong resilience, situational awareness and suspicious activity reporting, including participation in training, exercises, and drills
Preparing reports, logs, and escalating incidents when required
Provide high-quality security services in accordance with client requirements, (including Conditions of Entry management) and ACESGroup standards
Operate and utilise ACESGroup’s technology platforms to support site safety and reporting
Maintain accurate records and complete reports through digital systems
Collaborate with team members, management, and precinct partners to enhance operational efficiency.

Requirements

QLD Security Licence
Responsible Service of Alcohol (RSA) Competency Card (current)
First Aid and CPR (current)
Understanding of security arrangements for a crowded place
Customer service experience
Superior communication skills (written and verbal)
Exceptional personal presentation
Reliability and punctuality
Ability to work on a 24/7 rotating roster
Ability to pass a LLND (Language, Literacy, Numeracy and Digital) test
Full QLD Driver Licence
White Card (or willing to obtain)
Fire Warden (or willing to obtain)
Working With Children Check (or willing to obtain).

What we offer

Paid breaks
Uniform provided
Ongoing career development and clear pathways for progression
Training and upskilling through our internal RTO
Be a part of our newly registered and first off Diploma in security technology starting in mid-2026
Convenient sites and transport access
Be part of a team developing security technology such as vision analytics for safety
A growing national company with diverse opportunities across events, venues, and critical infrastructure
Attractive employment conditions
Gain experience using AI for efficient risk management reporting and research.

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