Security officer Job at Four Seasons (San Francisco)

Security officer

Four Seasons

Location:
United States of America , San Francisco

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

35.80 USD / Hour

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Job Description:

The Security Officer is part of a team responsible for the security and safety measures throughout the property. The Security Department promotes and maintains every aspect of the property’s physical security and safety for Guests, Residents, Employees, Assets, and Reputation 24-hours a day. Security Officers need to be skilled in problem solving with a high attention to detail. All interactions are expected to be handled with sensitivity towards all occupants and workers, anticipating their needs so that we can meet our standards and achieve maximum Residential satisfaction while complying with all Four Seasons’ guidelines and policies.

Job Responsibility:

Responsible for the security and safety measures throughout the property
Promote and maintain every aspect of the property’s physical security and safety for Guests, Residents, Employees, Assets, and Reputation 24-hours a day
Respond to Resident support needs with the highest level of timeliness, hospitality, and professionalism
Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures
Patrol building noting and correcting safety, security, and fire hazards
Respond with urgency to all emergency conditions and events such as medical assistance / injuries, fires, power failures, floods, leaks, etc
Write comprehensive incident reports and conduct thorough investigations with discretion
Share duties in Security Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control
Assists Resident Service Attendants/Doorman with responsibilities and duties in their absence
Receiving, processing, and delivery of packages/parcels for residents and building related management personnel

Requirements:

Must be flexible with schedule
able to work weekdays, weekends, holidays, overtime, evenings, and overnight on occasion
Strong verbal and written communication skills
Strong customer satisfaction/people skills
Ability to multi-task in a high volume and demanding environment
Fluent in English, reading and writing
At least 1 year of Security experience required, preferably in the Hospitality field
Ability to utilize computer equipment and use email
Must be able to work with minimal supervision and be pro-active in their approach to problem resolution
Well-groomed professional appearance and demeanor

Nice to have:

At least 1 year of Customer Service experience is preferred
experience with MS Office, Access Control systems, CCTV Systems, Amadeus etc. is preferred

What we offer:

401K Retirement plan
New Parental Leave
Paid holidays and sick pay
Lunch Stipend
Complimentary accommodations at Four Seasons Hotels & Resorts worldwide

Additional Information:

Job Posted:
April 10, 2026

Employment Type:

Parttime

Work Type:

On-site work

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