Security Officer Job at 360 Resourcing Solutions (Westminster)

Job Description

To deliver professional security services while maintaining a high standard of customer care. Act as the first point of contact for all staff, visitors, and contractors entering the building. Support the client, building tenants, and the Building Manager by ensuring the protection of persons and property, maintaining the safety and security of the site, and assisting with the coordination of contractors and building operations.

Job Responsibility

Deliver professional security services while maintaining a high standard of customer care
Act as the first point of contact for all staff, visitors, and contractors entering the building
Support the client, building tenants, and the Building Manager by ensuring the protection of persons and property, maintaining the safety and security of the site, and assisting with the coordination of contractors and building operations
Maintain good order on site and protect all persons from violence, abuse, accidents, and unsafe conditions
Safeguard the client's property from loss, theft, damage (including fire or water), and unnecessary waste
Prevent offences against the law and ensure breaches of security policy or procedures are reported to management
Ensure all fire precautions are followed, and escape routes remain clear
Conduct internal and external patrols and inspections in accordance with Assignment Instructions
Monitor and respond to alarms from the Fire, Security, and BMS systems
Ensure no unauthorised persons enter restricted or prohibited areas
Carry out reception duties including meeting and greeting visitors, checking identification and following all security procedures
Maintain a professional, helpful, and service-focused approach at all times
Manage key control and daily key issue logs
Escalate security or maintenance issues to the Security Control Room or Maintenance Team with clear and detailed information
Maintain accurate written and electronic records, logs, and incident reports
Escort contractors and oversee their activities on site where required
Liaise with Building Services regarding out-of-hours call-outs
Support ad hoc security and building management projects as required
Respond to all fire alarms and fire-related emergencies, bomb alerts, floods, gas leaks, lift entrapments, intruders, suspicious behaviour, and other emergencies

Requirements

Valid SIA Door Supervisor Licence (required)
Recognised security industry training or equivalent experience
First Aid qualification (essential)
Strong communication and interpersonal skills, with Excellent spoken and written English
Professional telephone manner
Competent in using Email, Word, Excel, and electronic security systems & willing to learn new platforms
Capable of using all security equipment required to perform role duties
Smart and professional appearance in the provided uniform
Reliable, energetic, self-motivated, and able to work independently with minimal supervision
Able to manage multiple tasks calmly and professionally
Excellent timekeeping and attendance record
Demonstrates tact, diplomacy, and the ability to interact effectively with clients, tenants, contractors, and visitors, even during emergencies
Physically fit to undertake patrols and emergency response duties

What we offer

Virtual GP
Employee Assistance Programme
Group Life Assurance
Personal Pension
Cycle to Work Scheme
Tech Scheme
Company Sick Pay Scheme
Long Service Awards
Recognition Awards
Comprehensive Training
Discount Platform
Wellbeing Platform
Living Wage Foundation Service Provider

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