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Provides exceptional guest service while maintaining a safe and secure environment at the Convention Center and adhering to guidelines set forth by management.
Job Responsibility:
Patrol, secure and provide safety for the building, parking lot, grounds and perimeters
Assist in managing overall building safety at all times
Manage security base including answering inquiries, monitoring cameras, signing visitors in/out
Perform cashiering functions to collect parking revenue
Assist in Emergency Evacuation and Crisis Scenario situations, practices and drills
Direct traffic/perform traffic control (vehicle and/or pedestrian)
Provide exceptional guest service
Requirements:
High School Diploma or its equivalency
State of Hawai‘i Board of Private Security Certification
Basic computer skills and working knowledge of Microsoft Office
Demonstrated ability to follow departmental and company procedures accurately and efficiently
Must be able to work ticket settlement machinery and calculator
Required to have a professional, positive and friendly demeanor/attitude at all times
Must be able to defuse and resolve situations when patrons/customers may be unsatisfied
Must be able to remain in an extended stationary position for entire shift (8-10 hours)
Must be able to walk, run or move quickly to respond to emergency situations
Must be able to work varied shifts, weekdays, weekends, holidays and additional hours as venue schedule requires
First Aid / CPR Certification
Must have the ability to work harmoniously in a team setting exhibiting the “Aloha Spirit”