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Security Officer

United Kingdom, Brixton 14.00 GBP / Hour · Job Posted April 11, 2026
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Job Description

Working within the heart of Brixton at a vibrant and unique location, you will provide security services for a multi tenanted and multi-use site. You will support the delivery of a truly exceptional customer journey for both staff and visitors. To achieve this, you will be/become well versed in the processes and practices of a security professional. Excellence in customer service will be at the heart of the role. You will be part of a well drilled security operation.

Job Responsibility

  • Deliver outstanding customer service to staff and visitors
  • Take an active interest in, and give commitment to the client and tenants
  • Be flexible and adaptable to all tasks or challenges
  • Be highly presentable, accountable
  • take responsibility and ownership for any tasks identified or allocated
  • Ensure all contact, be it internal or external
  • by telephone, face to face or any other medium
  • is clear, courteous, polite, professional and respectful
  • Appropriate use of CCTV/access control and any other electronic management system, and completion of reports and documentation in a timely fashion
  • Be familiar with all Security and Emergency procedures on site and assist in the facilitation of their safe execution and practice
  • All Assignment Instructions / Operations Manual or Standard Operating Procedures are to be reviewed, understood and followed
  • To complete any other reasonable task as instructed by your line manager or other Senior Manager
  • To act with integrity and in the best interests of the company in a safe, compliant and ethical manner
  • To be resilient to working in the most sensitive environments, dealing with any conflict with a respectful and empathic approach at all times
  • Welcome and assist staff, clients, tenants and visitors to the premises in a warm and courteous fashion
  • Ensuring that no unauthorised persons are permitted in prohibited areas
  • Check identity and credentials of staff, contractors and visitors where required
  • Work with all colleagues to ensure the integrity of security on the site
  • Early identification and mitigation of any threats to persons, premises or property, escalating where appropriate to do so
  • Have an outstanding knowledge of the premises (inside and external) and able to assist staff, clients, tenants and visitors with their queries
  • Respond to alarms
  • Key control
  • Record details of any suspected criminal activity on the premises (internal and external)
  • Develop and maintain positive interactive relationships with all staff, visitors, tenants, service providers and clients
  • Have good knowledge of the local area to be able to answer queries regarding local transport links or services in the area
  • Building patrols. Patrolling internal and external areas of the assignment checking for good housekeeping, building faults or health and safety issues

Requirements

  • Excellent communication skills
  • Reliable, trustworthy and punctual
  • Resilient and calm under pressure with the ability to multi-task and prioritise to help solve problems and overcome challenges
  • Physically able to conduct all responsibilities associated with the roles documented
  • Ability to work to instruction and on your own initiative where required
  • Computer literate and confident with the use of Microsoft Office programmes
  • Demonstrate an awareness of security threats which remain relevant and up to date in the context of the current environment
  • Flexibility in regard to working practices, hours and responsibilities
  • Valid SIA frontline security licence

What we offer

  • Pension scheme
  • Life assurance equivalent 1 x annual salary
  • Personal Accident Cover
  • Length of service awards
  • Employee Recognition Awards
  • Tech scheme
  • Cycle to work scheme
  • Company Sick Pay
  • Company advances and loans
  • Career progression: training and development opportunities
  • Diverse and inclusive working environment

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