Security Officer, Marriott Bonvoy

Marriott Bonvoy

Location:
United States, Waikiki

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

30.50 USD / Hour

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Job Description:

The Security Officer position at Sheraton Waikiki involves maintaining property safety, assisting guests, and handling security incidents. The role requires professionalism, physical ability, and adherence to company policies.

Job Responsibility:

Patrol property areas
assist guests with room access
monitor emergency systems
conduct hazard inspections
respond to accidents and administer first aid/CPR
assist during emergencies
defuse disturbances
report incidents
escort unwelcome persons
investigate security issues
handle interruptions and complaints
comply with company policies
communicate professionally.

Requirements:

Patrol all areas of the property
assist guests with room access
monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
lock property entrances when required
conduct daily physical hazard inspections
respond to accidents, contact EMS or administer first aid/CPR as required
assist guests/employees during emergency situations
notify appropriate individuals in the event of accidents, attacks, or other incidents
defuse guest/employee disturbances
call for outside assistance if necessary
complete incident reports to document all Security/Loss Prevention related incidents
handle all interruptions and complaints
resolve safety hazard situations
escort any unwelcome persons from the property without interrupting the orderly flow of property operation
report to scenes of vehicle accidents/thefts
call for assistance using proper code responses
complete a Loss Prevention shift summary/daily activity report
maintain confidentiality of all Security/Loss Prevention and property reports/documents
conduct investigations and gather evidence
conduct interviews with relevant parties
follow all company policies and procedures
report accidents, injuries, and unsafe work conditions to manager
complete safety training and certifications
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
speak with others using clear and professional language
prepare and review written documents accurately and completely
develop and maintain positive working relationships with others
comply with quality assurance expectations and standards
stand, sit, or walk for an extended period of time
visually verify information in a variety of formats
visually inspect tools, equipment, or machines
enter and locate work-related information using computers and/or point of sale systems
move at a speed required to respond to work situations
move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
grasp, turn, and manipulate objects of varying size and weight
move through narrow, confined, or elevated spaces
move over sloping, uneven, or slippery surfaces
perform other reasonable job duties as requested by Supervisors.

Nice to have:

Ability to move, lift, carry, push, pull objects weighing up to 50 pounds without assistance
ability to manipulate objects requiring fine motor skills and hand-eye coordination
ability to move through narrow, confined, or elevated spaces
ability to navigate sloping, uneven, or slippery surfaces.

What we offer:

Health care benefits
retirement benefits
earned paid time off
sick leave
life insurance
disability coverage
life and work wellness benefits.

Additional Information:

Job Posted:
September 13, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Security Officer