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Four Seasons Logo Four Seasons · Hospitality and Tourism

Security Officer

Indonesia, Jakarta · Job Posted May 28, 2026
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Job Description

Four Seasons Hotel Jakarta is seeking a Security Officer who embodies both friendliness and professionalism in every interaction. This individual will have a keen attention to detail, ensuring the safety and well-being of our guests, employees and the property at all times. We are looking for someone who can respond swiftly and effectively in emergency situations, maintaining a calm and supportive presence.

Job Responsibility

  • Provide assistance to guests and employees during emergency situations, including evacuation and first aid
  • Operate and control the keys, lock system, alarm system, surveillance system and fire protection system
  • Respond to emergencies such as fire, medical situations, accidents, theft, or suspicious activity
  • Patrol the hotel premises (lobbies, corridors, guest floors, back of house and perimeter) regularly to maintain order and establish a visible presence
  • Monitor CCTV cameras and fire safety systems in the security control room
  • Prepare incident reports, logbooks, and maintain proper documentation of all security related activities
  • Enforce hotel rules and regulations to ensure a safe and secure environment for guests and staff
  • Control access points to ensure only authorized personnel are allowed in restricted areas
  • Assist in investigations of accidents, thefts, property loss, and other security incidents
  • Support crowd control during large-scale events or VIP movements within the hotel
  • Provide excellent guest service while maintaining a professional demeanor at all times
  • Report any potential safety hazards or maintenance issues to relevant departments
  • Follow procedures concerning hotel fire and life safety/emergency
  • Work harmoniously and professionally with co-workers and supervisors

Requirements

  • High attention to detail
  • Firm knowledge of Security operations
  • Skilled problem solving
  • High sense of ethics and honesty
  • Knowledge of local law enforcement
  • Excellent personal presentation and interpersonal skills
  • Minimum of 1 full year of employment in related position with Four Seasons or other organization, or Law Enforcement /Military experience
  • Excellent reading, writing, and oral proficiency in English language
  • Must be able to speak English and Bahasa Indonesia
  • Must have the right to work in Malaysia

What we offer

  • Competitive salary, wages, and a comprehensive benefits package
  • Excellent training and development opportunities
  • Complimentary accommodation at other Four Seasons Hotels and Resorts
  • Complimentary dry cleaning for employee uniforms
  • Complimentary employee meals
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