Security Officer

• To work as a Security Officer, providing a high level of customer service at our client site
• Act as the first point of contact for all staff and visitors entering the building
• Liaise with the client and stakeholders
• Working alongside the wider Security Team and all service lines on site
• Ensuring the protection of persons and property and thereby the provision of a safe and secure environment
• The maintenance of good order on site, including the protection of everyone therein against violent acts, abuse and accident
• The protection of the client’s property against loss, theft, damage (including fire and water) and waste
• The protection of private property belonging to the client, their staff and visitors against loss, theft and damage
• Prevent offences against the law of the land, UniTrust disciplinary codes and policies and ensure all are brought to the attention of the management
• Ensure basic fire precautions are in place and means of escape are clear
• Undertake internal and external patrols and inspections in accordance with Assignment Instruction/SOP’s. Utilising the patrolling and reporting system where applicable
• Working with the reception team meet and greet visitors and ensure relevant security procedures are carried out. Some standing (for more than one hour) may be required
• Escalating any issues security and maintenance related issues to the Facilities Team by detailed and accurate emails/incident reports
• Production and administration of access cards for tenants, visitors and contractors for the access control system
• Monitor, escalate and respond to alarms as required with the CCTV, Security & BMS systems
• As a part of the Facilities Management Response Team, provide, assistance with emergency procedures in accordance with instructions and training
• Management of Contractors for the client and tenants. Liaising with tenants particularly during tenant’s fit out stage
• Completing permit to work forms as required
• Carry our escort duties for Contractors and some deliveries as required
• Ensuring that no unauthorised persons are permitted in prohibited areas
• Maintaining an accurate records
• Manage ad-hoc projects/tasks
• Monitoring and responding to CCTV and intruder alarms
• Liaison with the Building Services for out of hours service calls
• Key Control and management of daily issues
• General security duties and duties in line with the front of house role as requested by the Facilities Team

• Officers must have the Security Industry Training Organisation basic qualification or equivalent experience
• CCTV licence is required for this role
• Excellent literacy and communication skills, together with excellent verbal and written English
• Possess a good telephone manner
• Be computer literate, E-mail, Word and Excel
• Carry and be capable or using all security equipment necessary to efficiently perform the duties required of a professional security officer
• A consistently smart appearance in the uniform provided
• Reliability, energetic, self-motivation and ability to use own initiative and work without supervision
• Be able to cope with multiple tasks in a calm professional manner
• Excellent timekeeping at all times
• The ability, tact and diplomacy to deal with people at all levels including the client, the client’s tenants and visitors in all circumstances including emergencies and other times of stress
• Self-confidence and an interest in self-development
• An excellent level of physical fitness to enable the post holder to perform patrol and emergency response duties efficiently and effectively
• The nature of the role is such that it is critical that the post holder has and will maintain an excellent record of attendance and timekeeping
• Officers must undergo a minimum of 4 days on site training

First aid qualification is desired, but not essential, as training can be provided by company

• Virtual GP
• Employee Assistance Programme
• Group Life Assurance
• Personal Pension
• Cycle to Work Scheme
• Tech Scheme
• Company Sick Pay Scheme
• Long Service Awards
• Recognition Awards
• Comprehensive Training
• Discount Platform
• Wellbeing Platform
• Living Wage Foundation Service Provider