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Security Officer

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360 Resourcing Solutions

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Location:
United Kingdom , London

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Category:
Physical Work

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Contract Type:
Not provided

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Salary:

13.85 GBP / Hour
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Job Responsibility:

  • Deliver outstanding customer service to staff and visitors
  • Take an active interest in, and give commitment to the client
  • Ensure that the environment and service is truly excellent and beyond expectation
  • Promote the client, tenants other service providers positively to all you come in to contact with,throughout the customer journey
  • Be flexible and adaptable to all tasks or challenges
  • Be highly presentable, accountable
  • take responsibility and ownership for any tasks identified or allocated
  • Ensure all contact, be it internal or external
  • by telephone, face to face or any other medium
  • is clear, courteous, polite, professional and respectful
  • Ensure complete client/tenant/other service provider confidentiality
  • protecting people and information is paramount
  • Appropriate use of CCTV/access control and any other electronic management system, and completion of reports and documentation in a timely fashion.
  • Be familiar with all Security and Emergency procedures on site and assist in the facilitation of their safe execution and practice. There may also be a need to become a fire marshal and first aider if applicable all training will be provided
  • All Assignment Instructions / Operations Manual or Standard Operating Procedures are to be reviewed, understood, and followed
  • Embrace and deliver the bespoke training requirements, specific to contractual obligation or regulation.
  • Completion of rostered duties and all associated tasks or responsibilities to the highest possible standard
  • Ensure that all Health and Safety and Environmental procedures are followed and do not undertake any activity which could breach the SIA or other relevant regulations
  • To complete any other reasonable task as instructed by your line manager or other Senior Manager, either UniTrust or at the request of the Client and/or tenants
  • To support internal and external audit processes from UniTrust Security representatives, Client/Tenant Representatives, the SIA, any other relevant body with a relevant interest and valid reason for inspection or compliance checks
  • To act with integrity and in the best interests of the company in a safe, compliant, and ethical manner
  • To be resilient to working in the most sensitive environments, always dealing with any conflict with a respectful and empathic approach
  • Be prepared to manage a wide variety and diversity of scenarios, people, and challenges
  • Assist in the induction, development, or ongoing training of new team members across the disciplines where appropriate
  • Act in accordance with Company Policies and Procedures and our Code of Conduct
  • Welcome and assist staff, clients, tenants, and visitors to the premises in a warm and courteous fashion maintaining excellence as a standard throughout the customer journey Work with all colleagues to ensure the integrity of security on the site
  • Early identification and mitigation of any threats to persons, premises, or property, escalating where appropriate to do so
  • Have an outstanding knowledge of the premises (inside and external) and able to assist staff, clients, tenants, and visitors with their queries
  • Develop and maintain positive relationships with all staff, visitors, tenants, service providers and clients
  • Have good knowledge of the local area to be able to answer queries regarding local transport links or services in the area for example.
  • Respond to alarms
  • Ensure a safe and secure working environment for all
  • Check identity and credentials of staff, contractors and visitors where required
  • Record details of any suspected criminal activity on the premises (internal and external)
  • commencing investigative procedures prior to onward reporting where necessary.
  • Carry out proactive patrols, internal & external, as directed by assignment instructions

Requirements:

  • Valid SIA Security Guarding or Door Supervisor Licence
  • Excellent oral, written communication skills, interpersonal skills, and confidence
  • Exceptional customer service skills
What we offer:
  • Virtual GP
  • Employee Assistance Programme
  • Group Life Assurance
  • Personal Pension
  • Cycle to Work Scheme
  • Tech Scheme
  • Company Sick Pay Scheme
  • Long Service Awards
  • Recognition Awards
  • Comprehensive Training
  • Discount Platform
  • Wellbeing Platform

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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