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The Security Officer responsibility is to ensure the safety and security of our premises, assets, team members, and visitors. Patrolling the premises, investigating suspicious behavior, and enforcing company policies. Deter crime by remaining alert, vigilant, and highly visible. Must possess excellent people skills and provide extraordinary customer service. Security Officer must be able to evaluate situations successfully, always remain calm, have full control of situations, and manage themselves professionally and with high integrity.
Job Responsibility:
Ensure the safety and security of our premises, assets, team members, and visitors
Patrolling the premises, investigating suspicious behavior, and enforcing company policies
Deter crime by remaining alert, vigilant, and highly visible
Provide security to the business as well as its occupants, team members, customers, and vendors
Secure premises and personnel by patrolling property and always staying visible
Provide extraordinary customer service to customers, team members and vendors
Identify possible exposure to the security of everyone in the business such as fights and any other disturbances
Prevent losses and damage by reporting irregularities, informing violators of policy and procedures, restraining trespassers where applicable
Writing activity and incident reports as needed
Contacting local authorities when needed
Maintain a Professional relationship and Communication with Law Enforcement, Fire Departments, and emergency medical personnel
Contribute and assist the Asset Protection team efforts in preventing theft and losses to control shrink
Assist the Asset Protection teams as needed in the execution of shoplifting arrest, and or any crimes committed against the company
Adhere and enforce all company policies, procedures, and operating standards
Remain in compliance with local, state, federal and BSIS regulations for Proprietary Private Security
Keep all Licensing up to date
Respond to emergencies and provide necessary assistance to Team Members and/or customers
Follow procedures for various initiatives, including fire prevention, and property damage
Firewatch patrol as necessary
Use company provided cell phones to stay in contact with other security personnel and Asset Protection Team
Stay vigilant when there are money tills being transported
Inspect perimeter doors to ensure locks are in place and working properly at the end of day
Report any safety issues and concerns
Report Graffiti
Requirements:
High School Diploma and/or equivalent
Prior Security Guard experience preferable
Customer Service experience
Basic understanding of Spanish language: reading, writing and speaking
Must possess excellent people skills and provide extraordinary customer service
Must be able to evaluate situations successfully, always remain calm, have full control of situations, and manage themselves professionally and with high integrity
Adaptable to quick changes, multitask and work well under pressure
Knowledge of the BSIS Power to Arrest training manual
Outstanding oral and written communication skills
Positive attitude and a good team player
Excellent observations skills
Must be available to travel between locations in the district based on business needs
Available to a flexible schedule based on business needs
Open to work nights, weekends, and holidays
May also have to do some light lifting
Requires prolonged standing
Typical physical demands include up to 6 to 8 hours standing/walking