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Marriott Bonvoy Logo Marriott Bonvoy · IT - Administration

Security Officer

United Kingdom, London Employment contract · Job Posted May 30, 2026
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Job Description

As a Security Officer, you will play a vital role in safeguarding the wellbeing of our guests, hosts, and property. You will uphold the highest standards of safety, vigilance, and discretion, ensuring that every guest feels secure while immersed in the refined elegance of The St. Regis experience. This is a role for a polished, observant, and service‑driven professional with a passion for luxury hospitality and uncompromising attention to detail.

Job Responsibility

  • Maintain a safe and secure environment for guests, hosts, and property at all times
  • Conduct regular patrols of public areas and back-of-house spaces
  • Respond promptly to incidents, emergencies, and guest concerns with professionalism and composure
  • Monitor CCTV and security systems, ensuring accurate reporting and escalation when required
  • Support guest interactions with warmth, discretion, and a service-first approach
  • Enforce access control for restricted areas and ensure compliance with safety procedures
  • Collaborate with hotel departments to support smooth operations and guest experience
  • Prepare accurate reports on incidents, observations, and daily activity
  • Assist with emergency procedures including evacuations, first aid, and crisis response
  • Uphold company policies, professional appearance standards, and confidentiality

Requirements

  • Valid SIA licence (mandatory)
  • Experience working in a 5-star luxury hotel or similar high-end environment
  • Strong situational awareness and the ability to remain calm under pressure
  • Excellent communication skills with a polished, confident presence
  • A discreet, guest-focused approach to security and service
  • Strong organisational skills and attention to detail
  • Ability to work collaboratively across multiple departments

What we offer

  • Competitive salary designed to recognise excellence
  • Enhanced pension
  • Life assurance
  • Company sick pay
  • Additional holiday allowance
  • Access to BenefitHub’s exclusive retail, wellness and travel privileges
  • Friends and Family preferred rates at Marriott hotels worldwide
  • Clear pathway for internal promotions and transfers
  • Cross-department training to refine your craft and broaden your expertise
  • Expert-led development programmes
  • Continuous learning through structured programmes
  • Premium e-learning platform access
  • Be part of an exclusive pre-opening experience shaping the future of the property
  • Private Medical Insurance
  • Employee Assistance Programme
  • Complimentary meals on duty, crafted with care and served in our staff restaurant
  • Food and Beverage discounts across Marriott properties
  • Year-round wellbeing initiatives and wellness activities
  • Award programmes celebrating exceptional performance
  • The Astor Awards
  • Distinctive Moments celebration
  • Long service awards
  • Key life moments celebrated including birthdays, anniversaries, and personal milestones
  • Vibrant social calendar with team events and engagement activities
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