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Security officer

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360 Resourcing Solutions

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Location:
United Kingdom , London

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Category:
Physical Work

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Contract Type:
Not provided

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Salary:

15.05 GBP / Hour
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Job Description:

The position is based in the Bunker at 2 Courtfield Road, the directive is to supply a robust security service to AMPL at Gloucester Park Arcade between the hours of 06:30-23:30 Monday to Sunday, 365 days annually. You will be expected to cross train and oversee all AMPL buildings and environments and assist where required during your shift.

Job Responsibility:

  • Assist in the management of the security contract at the client’s premises
  • Be the site lead with all procedures
  • Ensure Assignment Instructions are always maintained and adhered to
  • Ensure that all Unitrust personnel follow the correct dress code
  • Develop relationships onsite with tenants, suppliers & contractors
  • Security oversight regarding activities in Arcade
  • Management of access to the loading bay area
  • Escalation controller and main point of contact for APML/Cheval
  • Update and upkeep of all escalation lists and contact details
  • Open close retail arcade
  • Investigations of incidents
  • To record and report all incidents & accidents
  • To keep security records and logs up to date
  • Post/mail duties with accurate record keeping
  • Admin duties to include compliance documentation
  • To act as incident controller
  • To monitor, train and certify staff
  • To deal with staff and visitors enquiries and requests
  • Initialise call out procedures in the event of an emergency
  • To comply with applicable environmental, health and safety policies
  • Early identification and mitigation of any threats
  • Have an outstanding knowledge of the premises
  • Record details of any suspected criminal activity on the premises
  • Booking in and management of deliveries on site
  • Deliver outstanding customer service to staff and visitors
  • Take an active interest in, and give commitment to the client
  • Ensure that the environment and service is truly excellent and beyond expectation
  • Be flexible and adaptable to all tasks or challenges
  • Be highly presentable, accountable
  • take responsibility and ownership for any tasks identified or allocated
  • Ensure all contact, internal or external
  • courteous, polite, professional, and respectful
  • Ensure complete client/tenant/other service provider confidentiality
  • Appropriate use of CCTV/access control and any other electronic management system
  • Be familiar with all Security and Emergency procedures on site
  • All Assignment Instructions and Risk Assessments are to be reviewed and maintained
  • Embrace and deliver the bespoke training requirements
  • Assist retails units where permissible (do not get directly involved in any theft scenarios in Arcade)

Requirements:

  • Excellent communication skills
  • Interpersonal skills and confidence are a must
  • Exceptional customer service skills
  • Reliable, trustworthy, and punctual
  • Resilient and calm under pressure with the ability to multi-task
  • Self-confidence and an interest in self-development
  • Ability to work to instruction and on your own initiative where required
  • Computer literate and confident with the use of Microsoft Office programmes
  • Demonstrate an awareness of security threats
  • Flexibility regarding working practices, hours, and responsibilities
  • Enhanced communication, listening and customer service skills
  • Operation of any CCTV/access control communications
  • GDPR management
What we offer:
  • Virtual GP
  • Employee Assistance Programme
  • Group Life Assurance
  • Personal Pension
  • Cycle to Work Scheme
  • Tech Scheme
  • Company Sick Pay Scheme
  • Long Service Awards
  • Recognition Awards
  • Comprehensive Training
  • Discount Platform
  • Wellbeing Platform
  • Living Wage Foundation Service Provider

Additional Information:

Job Posted:
April 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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