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The Security Officer is responsible for monitoring cameras and radios, responding to calls, designating and assigning security personnel for security services, contacting emergency responders and providing information to individuals seeking inquires, patrolling assigned areas, investigating and/or reporting hazards and suspicious circumstances, preparing incident reports, and performing a wide range of administrative duties related to security.
Job Responsibility:
Monitor and observe CCTV cameras and radio traffic activities for hazards, unusual, or suspicious scenes/situations and ensure all areas monitored appear safe
Monitor life safety systems and dispatch security personnel to respond to notification of “alarm report” sent by a third party monitoring company
Answer security telephones and/or radio calls and dispatch security personnel to all requests for assistance by client, patrons and employees
Communicate essential information to facilitate First Emergency Responders-fire, police, ambulance, etc. to specific location while maintaining professional composure and using proper terminology and etiquette
Issue/collect company properties such as radios, key control system, and I.D. badges
Document appropriate incident information on dispatch log
Monitors whereabouts of officer locations and assignments during shift to ensure work task are being performed as required
Patrol of assigned areas on foot checking for fires, vandalism, suspicious activities, persons, or safety/fire hazards
Assist with checking doors and windows of buildings to assure they are tightly closed and locked
Investigates and/or reports hazards and unusual or suspicious circumstances to security dispatch for correction or follow-up actions
Prepare incident and hazard reports and other various reporting
Ensure that the Access Control System is working properly and activates door access requests when needed
Ensures that Key Control System is working properly and activates keys when requested
Complete additional task or projects as requested by Director of Safety, Security and Parking
Screen people entering the dock area for their purpose and authorization
Receive record and deliver lost and found items
Research and respond to inquiries from patrons concerning status of items
Provide accurate information to people inquiring about directions, hours of show or operation etc
Assist office in any other administrative duties as needed
Perform general cleaning tasks to adhere to health and safety standards
Requirements:
Valid Guard Card required
3-5 years of security experience required
Must have valid CA Drivers License with a clean driving record
Experience/knowledge of CCTV and radio communication required
Able to lift up to 75 lbs
Ability to walk, stand, or sit for extended periods of time
Provide excellent customer service and have good people skills
Ability to communicate effectively both verbally and in writing and basic reporting skills