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ACESGroup is seeking proactive and professional Security Officers (Roving) to help deliver visible, service-led security across Powerhouse precincts. This is a public-facing role responsible for visitor-focused customer service and is suited to officers who are observant, approachable, and confident responding early to issues before they escalate. You will patrol internal and external areas, support visitors and staff, respond to incidents and alarms, and contribute to a calm, safe, and welcoming environment.
Job Responsibility:
Conduct proactive internal and external patrols
Provide visible presence across public and operational areas
Identify and respond early to safety and security issues
Contribute to a calm, safe, and welcoming environment
Assist visitors, staff, and contractors in a professional and approachable manner
Deliver visitor-focused customer service across the precinct
Support a positive experience for members of the public in a high-profile cultural environment
Respond to alarms, incidents, welfare concerns, and site requests
Support exhibitions, events, crowd movement, and access control
Provide escorts and assist with VIP or sensitive movements where required
Respond calmly and professionally to emerging issues before they escalate
Complete clear, accurate, and timely incident reports
Maintain professional written records and support operational reporting requirements
Requirements:
NSW Security Licence suitable for the role
Current RSA
Current First Aid and CPR
Strong spoken communication and report writing skills
Unrestricted NSW Class C Driver’s Licence
White Card
Traffic Controller / Implement Traffic Control Plans
Fire Warden
Confine Small Emergencies
11124NAT – Safe Handling of Sharps and Infectious Waste
NSW Working With Children Check
Nice to have:
Venue or event security
Campus or community safety patrol roles
Hospitality supervisors with incident exposure
Transport, public precinct, or visitor-facing security environments
What we offer:
Work in a role that combines public engagement and professional security
Be part of a high-profile cultural and precinct environment
Join a company investing in technology, training, and growth
Access career pathways across venues, events, and infrastructure
Work alongside teams that value professionalism, inclusion, and initiative