Security Officer - Patrol Job at Allied Universal® (Reno)

Job Description

Allied Universal Event Services is Now Hiring! Be the Face of Great Service and join Our Phenomenal Team Today! Starting pay: $21.50/hr. Full Time Positions Available - Multiple Shifts Available. Allied Universal Event Services® is hiring Full Time Security Professionals for a premier convention center and event venue in Reno, NV. These positions support daily building coverage and ongoing facility operations in a highly visible customer service and security role. Security Professionals are responsible for maintaining a safe, secure, and welcoming environment for guests, vendors, employees, exhibitors, contractors, and visitors attending conventions, trade shows, entertainment events, and other large public gatherings. This role includes access control, interior and exterior patrols, screening operations, incident response, and customer service support throughout the facility. This position is ideal for individuals seeking consistent full time hours in a professional event and hospitality environment.

Job Responsibility

Conduct interior and exterior patrols of the convention center and surrounding property by foot and vehicle
Monitor entrances, exits, loading docks, and restricted access areas
Conduct guest bag inspections in accordance with venue security policies
Operate and monitor X ray screening equipment and walk through/handheld magnetometers as assigned
Control access and egress for guests, vendors, employees, exhibitors, and contractors
Watch for irregular or unusual conditions that may create security concerns or safety hazards
Identify prohibited items and follow established escalation procedures
Respond to incidents, emergencies, disturbances, and requests for assistance
Sound alarms or contact police, fire departments, or emergency personnel when appropriate
Warn violators of rule infractions, such as trespassing, loitering, smoking, or carrying prohibited items
Assist with crowd management and directional support during high attendance events
Observe activity throughout the property to help prevent theft and protect company assets
Investigate and prepare reports on accidents, incidents, and suspicious activities
maintain written logs as required by post orders
Provide professional customer service and assistance to guests, employees, and visitors
Make emergency notifications as required by site post orders
Support a safe and welcoming atmosphere through professionalism, visibility, and strong communication
Monitor CCTV

Requirements

High school diploma or equivalent, or five (5) years of work experience
A valid Nevada PILB Security Guard Registration is required upon hire
Candidates without an active PILB card are encouraged to apply and may be considered for employment pending successful completion of the licensing process
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Must be at least 18 years of age or 21 for driving positions
Must have a valid driver's license with less than 2 moving violations in the past two years
Ability to pass a background check and drug screen
Ability to interact cordially and professionally with the public in a high traffic environment
Strong customer service skills and a commitment to safety and professionalism
Effective verbal and written communication skills
Ability to follow detailed procedures and post orders
Problem solving and critical thinking skills
Active listening and situational awareness
Ability to assess and evaluate situations accurately and efficiently
Attention to detail and strong observational skills
Ability to mediate conflict with tact, professionalism, and diplomacy
Ability to work independently and as part of a team
Availability to work flexible schedules, including evenings, weekends, holidays, and overnight shifts as needed

Nice to have

Prior security, public safety, or event staff experience
Customer service, hospitality, hotel, or convention/event experience
Experience with access control procedures and credential verification
Experience managing crowds or directing large groups of people during events
Experience operating X ray, magnetometer, or other screening equipment
Ability to de escalate conflicts in a professional manner
Knowledge of access control or emergency response procedures

What we offer

Full Time benefits package available
Sick pay
401(k) retirement plan
Medical, dental, and vision coverage for eligible employees
Paid training programs and career growth opportunities
Employee discounts through our perks program, including restaurants, hotels, and entertainment venues
Opportunities for advancement with a global leader in security services

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Security Officer - Patrol

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