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As a Night Security Officer, you will be part of the team responsible for the delivery of a customer-focused security service. You will prioritize the safety of staff, students, residents and visitors, and the security of the University buildings and assets, enhancing the customer experience. You will also provide a comprehensive security service for all campus users and property of the University. Your contact with our customer base will help ensure a welcoming, safe and secure campus by being proactive, approachable, supportive, vigilant and visible. You will report to the Night Team Leader and will be an enthusiastic, skilled, highly motivated individual with considerable front-line experience of working within a customer-facing organisation. You will have experience of working in remote teams that deliver effective solutions and provide high levels of customer service as well as being comfortable working alone. One of the most important roles this post incorporates is that of a first responder to safety and welfare related incidents, and as such we are looking for an individual who is calm under pressure, caring and compassionate. You will work across all university campus locations on a Rota system: 4 nights on, 4 nights off, covering 365 days a year.
Job Responsibility:
Health and safety tasks
Fire safety checks and responsibilities involving the fire alarm control room
Possible first aid responsibilities
Delivering first aid and/or calling the relevant medical service as first responder.
Requirements:
Previous security or other relevant experience
Exceptional customer service skills, the ability to be diplomatic in conflict and empathize with individuals from a variety of backgrounds
Ability to work in sometimes challenging situations, remaining calm and acting effectively
Positive and committed team player, with the ability to work independently and on your own initiative
Comfortable with technology and computer literate
Highly skilled and flexible to deal with challenging and varied role
Ability to embrace change.
What we offer:
Competitive salaries
Standard Life Pension scheme with employer contribution of up to 12%
Long Service Recognition (£200 gift voucher, certificate, and afternoon tea)
Free Will Writing Service
IT & Mobile Discounts (EE Perk 20% off & software discounts)
Wellbeing and Mental Health Support (24/7 EAP, free counselling, wellbeing resources)
Gym memberships discounts
Eyecare Support (free eVoucher for eye tests and glasses contribution)
Flu Vouchers (free flu vaccinations)
Paycare Health Benefit Plan (covers optical, dental, physiotherapy, personal accident insurance)
Chaplaincy & Prayer Rooms
Generous Annual Leave
Flexible & Agile Working
Free On-site Parking
Cycle Benefits Scheme (save up to 42%)
Tusker Electric Vehicle Scheme
Employee Discounts
Travel Discounts (up to 10% off holidays)
Staff Network and Inclusion
Library Access
Staff Scholarship Scheme (funding for part-time higher education up to PhD)